ServiceNow Architect (CMDB)

The ideal candidate will help rearchitect and enhance the CMDB ecosystem, improve data quality and operational efficiency, and establish scalable processes for managing large volumes of Configuration Items CIs. The candidate must demonstrate strong handson experience in CMDB design, governance, discovery, data modeling, and service mapping across enterprise environments.

Job title - ServiceNow Architect (CMDB)
Work location - Richardson TX 75082 - (Hybrid)
Please confirm if the candidate can work from any Infosys DC office - Yes
Contract duration - 06 Months

Must Have Skills
ServiceNow CMDB certification (required)
CMDB design and implementation
enterprise IT infrastructure management and business workflow development

Nice to have skills
IT infra management
Deep knowledge of Asset Discovery, Service Mapping, and CI reconciliation processes, Configuration Items

Detailed Job Description
Senior CMDB Architect with deep expertise in CMDB strategy, architecture, implementation, and optimization. The ideal candidate will help rearchitect and enhance the CMDB ecosystem, improve data quality and operational efficiency, and establish scalable processes for managing large volumes of Configuration Items CIs. The candidate must demonstrate strong handson experience in CMDB design, governance, discovery, data modeling, and service mapping across enterprise environments.Deep knowledge of Asset Discovery, Service Mapping, and CI reconciliation processes.Experience managing discovery and CMDB data acrossHypervisors Client, HyperV, etc.Network DevicesStorage Infrastructure, VMs