Benefits:- 401(k)
- 401(k) matching
- Competitive salary
- Dental insurance
- Employee discounts
- Health insurance
- Paid time off
- Vision insurance
- Wellness resources
Are you a people-first automotive professional who knows how to build trust with customers and close the sale? We're looking for a Service Writer/Assistant Store Manager who thrives in a growing shop environment and takes pride in delivering an outstanding customer experience from the first phone call to the final invoice.
What You'll Do- Answer calls, schedule appointments, and manage daily customer flow
- Build estimates and present repair recommendations and inspections clearly and confidently
- Sell recommended services — turning estimates into approvals is your primary goal
- Partner with the Store Manager to keep daily operations running smoothly
- Ensure repairs are completed on time and customers leave satisfied
- Maintain a clean, professional, and welcoming front-of-house environment; other duties as assigned
- Step in to support store coverage during manager PTO/Off Days or as needed
What We're Looking For- Prior automotive service writing, service advising, or related sales experience preferred
- Strong communication skills. You're comfortable on the phone, face-to-face, and under pressure
- Customer-first mindset with a proven ability to build trust and close
- Ability to multitask in a growing environment without dropping the ball
- Bilingual (English/Spanish) strongly preferred
- Basic knowledge of automotive repairs and maintenance is a plus
- Natural leaders take note — for the right candidate, this role is a path to Store Management
What We Offer
- Competitive base pay plus bonus (after 90 days)
- Health, dental, and vision benefits
- 401(k), ASE reimbursement, paid holidays and PTO
- A path to advancement for those who demonstrate leadership and initiative
If you're ready to grow your career and earn bonuses for performance, apply now. This is your chance to make a real impact.