Service Writer

Park Cities Auto Care

  • Dallas, Texas
  • 30+ days ago

    Highlights

    Description of the role: As a Service Writer at Park Cities Auto Care, you will be responsible for handling customer inquiries, scheduling service appointments, and ensuring excellent customer service throughout the service process. About the Company: Park Cities Auto Care is a premier independent Auto Repair Shop in Dallas, TX, dedicated to providing exceptional automotive services and customer satisfaction.

    Numbers & Facts

    LocationDallas, Texas
    Websiteparkcitiesautocare.com

    Description

    We are company that cares about our employees and we work to ensure your continued growth and success. We are a family owned and operated dealership in Dallas for over 30 years with an outstanding culture and growing team.  If you feel you would be a great fit with our amazing team, please carefully review what we have to offer, and what we expect from our employees below:

    WHY Park Cities Auto Care:

    • Family Owned and Operated – We Treat You As A Member Of The Family, Not A Number
    • Outstanding Culture, Facilities and Work Environment
    • Your Work/Life Balance Is Very Important To Us
    • Hands On Management Staff
    • We Believe In Promoting From Within
    • Opportunity For Your Career Growth

      Service Writer - Park Cities Auto Care 

      Location: Dallas, TX

      Description of the role:

      As a Service Writer at Park Cities Auto Care, you will be responsible for handling customer inquiries, scheduling service appointments, and ensuring excellent customer service throughout the service process.

      Responsibilities:

      • Interact with customers to determine their service needs
      • Schedule service appointments and communicate effectively with customers
      • Coordinate with the service team to ensure timely completion of work
      • Provide accurate service quotes and recommendations to customers
      • Maintain detailed records of service orders and customer interactions

      Requirements:

      • Prior experience in customer service or automotive industry
      • Strong communication and interpersonal skills
      • Ability to multitask and work in a fast-paced environment
      • Attention to detail and problem-solving skills

      Benefits:

      • Competitive compensation package
      • Opportunities for growth and advancement
      • Healthcare benefits and retirement plan options

      About the Company:

      Park Cities Auto Care is a premier independent Auto Repair Shop in Dallas, TX, dedicated to providing exceptional automotive services and customer satisfaction. With a focus on quality and integrity, we aim to exceed customer expectations and build long-lasting relationships.

     

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