Service Technicians (All Levels)

Service Technician (Levels I–IV)

Position Overview As a Service Technician (Levels I–IV) with a Modigent operating company, you will install, troubleshoot, repair, maintain, and optimize commercial HVAC systems for buildings, hospitals, schools, industrial facilities, and critical environments. You will deliver high-quality service that ensures reliable system performance, energy efficiency, code compliance, and outstanding customer satisfaction. This career ladder role offers clear progression from entry-level learning opportunities to senior/lead technical expertise in a supportive, growth-oriented environment.

Duties and Responsibilities Duties increase with level, with greater independence, technical complexity, mentoring, and leadership responsibility:

All Levels

• Perform preventative maintenance, inspections, diagnostics, repairs, and service on commercial HVAC equipment (rooftop units, split systems, chillers, boilers, VAV systems, controls, etc.).
• Complete service documentation, work orders, and reports accurately and timely.
• Maintain a clean, safe, and professional work environment on job sites and in company vehicles.
• Adhere to all safety protocols, OSHA standards, and company policies.

Level I (Entry): Focus on preventative maintenance, basic tasks, and learning under direct supervision.

Level II (Mid): Independently handle routine service, maintenance, and basic repairs with growing autonomy.

Level III (Senior/Journeyman): Perform advanced diagnostics, complex repairs, system startups, and troubleshooting with minimal supervision.

Level IV (Lead/Master): Lead complex service calls, mentor junior technicians, oversee major repairs/overhauls, and provide technical guidance to customers and teams.

Supervisory Responsibilities

• Levels I & II: None
• Level III: Informal mentoring of junior technicians
• Level IV: Lead technicians on job sites; provide training, guidance, and work direction to Levels I–III

Requirements/Qualifications

• Experience (progressive):
  • Level I: 0–3 years HVAC service or related mechanical experience
  • Level II: 3+ years commercial HVAC service/repair
  • Level III: 5+ years progressive commercial HVAC service
  • Level IV: 7–10+ years with proven mastery and leadership
• Education: High school diploma or GED required; trade school, HVAC apprenticeship, or equivalent technical training preferred.
• Certifications: Valid driver’s license and clean driving record required. EPA Section 608 certification required (Type II or Universal preferred for commercial work); additional certifications (NATE, manufacturer-specific, OSHA 30) strongly preferred at higher levels.
• Physical Demands: Ability to lift up to 50 lbs, climb ladders, work in confined spaces or at heights, bend, kneel, stand/walk for extended periods, and work in varying weather conditions.
• Work Environment/Safety: Primarily field-based with exposure to mechanical rooms, rooftops, noise, dust, heights, and weather elements. Must strictly follow all safety protocols and wear required PPE. This is a safety-sensitive position.

Required Skills

• Strong mechanical aptitude and diagnostic/troubleshooting abilities (increasing with level).
• Excellent customer service, communication, and teamwork skills.
• Commitment to safety, quality workmanship, and continuous learning.
• Proficiency with hand/power tools, gauges, recovery equipment, and service software.
• Ability to work independently (higher levels) while collaborating effectively with teams.

Modigent Overview

Modigent is a national leader delivering next-generation infrastructure, technology, and energy solutions through our family of specialized brands in HVAC, plumbing, and controls systems. With a strong coast-to-coast presence and extensive service capabilities, we empower customers, communities, and our over 1,500 team members to thrive with sustainable, efficient commercial building services. As part of our team, you'll contribute to thoughtful innovation and our people-first culture rooted in service, collaboration, and integrity.

Why Work at Modigent

• Competitive compensation based on experience and level, with opportunities for performance incentives.
• Comprehensive benefits including medical, dental, and vision coverage, plus HSA options with employer contributions in select plans, and company-paid basic life and accidental death & dismemberment insurance.
• Paid time off, holiday pay, and a 401(k) retirement savings plan to support your long-term financial well-being.
• Professional development through hands-on training, mentorship, certifications, and clear career advancement paths across our nationwide operating companies.
• Inclusive, supportive culture that values diversity, dignity, respect, collaboration, integrity, and personal fulfillment—empowering you to build a rewarding, long-term career.

Equal Opportunity Statement

Modigent is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other protected characteristic.

Third-Party Recruitment Policy

Modigent and its wholly-owned operating companies will not pay any fees for candidate introductions, resumes, or placements from recruiters, employment agencies, or staffing firms without a prior, signed recruitment agreement specifically authorizing submission for a designated position. Unsolicited resumes or candidate submissions will not obligate Modigent to any payment, and we reserve the right to pursue and hire such candidates without liability. Agencies are requested to refrain from contacting hiring managers directly; all inquiries and submissions must go through our Talent Acquisition team.