Service Technician/Tittle

Key Responsibilities Field Operations Perform residential and light commercial roofing repairs including shingle replacement, flashing, valleys, ridge caps, pipe boots, and leak diagnostics Perform siding repairs including panel replacement, trim work, caulking, and moisture barrier assessment Conduct thorough property inspections and document findings with photos and written scope Communicate findings clearly to homeowners and recommend repair vs. We are seeking a skilled Service Technician who takes pride in craftsmanship, delivers exceptional customer experiences, and wants to grow with a PE-backed platform committed to building the best roofing company in the region.

Tittle Brothers Construction, part of the Alloy Roofing Family, is a growing residential and commercial exterior services company based in Woodhaven, MI. We are seeking a skilled Service Technician who takes pride in craftsmanship, delivers exceptional customer experiences, and wants to grow with a PE-backed platform committed to building the best roofing company in the region. In this role, you will diagnose and repair roofing and siding systems across residential and light commercial properties in the greater Detroit metro area. You will work directly with homeowners and property managers, and your ability to identify scope, communicate findings clearly, and close additional work opportunities will be rewarded through our commission structure. Key Responsibilities Field Operations Perform residential and light commercial roofing repairs including shingle replacement, flashing, valleys, ridge caps, pipe boots, and leak diagnostics Perform siding repairs including panel replacement, trim work, caulking, and moisture barrier assessment Conduct thorough property inspections and document findings with photos and written scope Communicate findings clearly to homeowners and recommend repair vs. replacement options Complete work orders accurately in ServiceTitan/and or CRM including materials used, labor hours, and job status Sales & Customer Experience Identify and present upsell opportunities (gutters, ventilation, additional repairs) while on-site Build rapport with customers that drives referrals and positive reviews Meet or exceed individual conversion targets for presented add-on work Safety & Compliance Follow all OSHA safety standards including fall protection, ladder safety, and PPE requirements Maintain a clean, organized vehicle and job site at all times Report safety hazards, incidents, or near-misses immediately to supervisor Qualifications Required Minimum 2 years of hands-on roofing and/or siding repair experience Demonstrated ability to work independently and complete jobs with minimal supervision Valid driver's license with a clean driving record (company vehicle provided) Comfort working at heights and in variable weather conditions Basic smartphone proficiency for job management software (ServiceTitan) Preferred Experience with GAF, Owens Corning, or CertainTeed shingle systems Certifications: GAF Certified Installer, OSHA 10/30 Prior experience in a service-sales hybrid or commission-based field role Bilingual (English/Spanish) a plus What We Offer Competitive hourly base ($24$27/hr) plus uncapped commission Weekly pay every Friday Company vehicle, fuel card, and tools provided Medical, dental, and vision insurance (eligible first of month following 60 days) Paid time off and company holidays 401(k) with auto-enrollment (company plan) Career growth opportunity within a fast-growing, PE-backed roofing platform with multiple locations across the Midwest and Southeast About Tittle / Alloy Roofing Tittle Brothers Construction, is part of the Alloy Roofing Family a private equity-backed platform unifying top-tier roofing companies across the country. We combine the local expertise and culture of established branches with the resources, systems, and career paths of a scaled organization. We are growing fast and investing in our people. Alloy Roofing is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.