Persuading customers to invest in necessary replacements or vital repairs to key components and hardware devices. Assessing hardware and installation functionality and preparing reports about maintenance and repair work that they have performed.
Numbers & Facts
Location
South Bend, Indiana
Salary
$40,000–$100,000
Description
Job Details:
Installing new hardware and complex products while ensuring that they work correctly and safely.
Educating the hardware users about the correct use and upkeep of their products.
Repairing broken-down or damaged equipment either in the field or on the phone at a desk.
Assessing hardware and installation functionality and preparing reports about maintenance and repair work that they have performed.
Persuading customers to invest in necessary replacements or vital repairs to key components and hardware devices.
Handling customer relations in a professional and friendly manner.
Explaining complex installation, diagnostic, and repair issues in a way that’s accessible to a nontechnical audience.
Travel up to 50% of the time around the United States.