Benefits:- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
QED is seeking an organized, energetic and dependable individual to join our team. The Service Technician is responsible for performing maintenance, repair, calibration, and installation of Non-Destructive Testing (NDT) and related equipment at customer locations or in-house. Knowledge of NDT equipment is a plus.
WILL TRAIN individuals who have experience or an educational background in one or more of the following:
- Reading and interpreting wiring schematics
- Understanding electronics circuitry
- Electronics repair
Responsibilities and Expectations:
- Troubleshoot, repair to component level (if needed), and install a wide range of NDT equipment from multiple manufacturers.
- Perform periodic maintenance of NDT equipment.
- Communicate with customer(s) to schedule service call(s) for both repair and maintenance activities.
- Provide technical support to customers when they are attempting to troubleshoot/repair their own equipment.
- Provide support to Service Manager when needed.
- Follow up with customers to ensure product repairs are satisfactory and service call was performed to expectations.
- Participate with planning equipment layout/facilities requirements for installation of equipment.
- Advise customers if equipment is not in compliance with current safety standards.
- Partner with sales department to determine what replacement equipment will satisfy customer needs when equipment has reached end of life and needs to be replaced.
- Train customer personnel on safe and proper operation of equipment.
- Train customer personnel to perform any maintenance that needs to be done by operators.
- Work with Service Manager to schedule workload efficiently to minimize customer inconvenience and maximize productivity.
- Maintain in-house repair of NDT equipment
- Maintain accurate inventory and supplies for assigned warehouses.
- Responsible for maintaining valid calibration dates on diagnostic tools, meters, and equipment.
- Follow all safety practices appropriate for jobs being performed.
- Look for opportunities while on job sites that could benefit customers and the company.
- Maintain facility cleanliness and work area at the customer site and at warehouse locations.
- Be on time, reliable and professional while maintaining QED's core values.
- Willing to travel, sometimes overnight or on short notice. Valid Driver's License and clear driving record are required, as local deliveries/pickups may be required.
- Other duties as assigned.
High school diploma or equivalent is required.