Confer with supervisors and engineering personnel to resolve design and/or operational problems with equipment. Analyze equipment problems and prepare technical reports for use by engineering and management.
Numbers & Facts
Location
Michigan
Description
Service Technician Up to 50% travel (mostly regional/national)
PLC experience (Allen Bradley preferred)
Hydraulic and pneumatic experience.
Service, troubleshoot, repair, and perform preventive maintenance
Direct and coordinate customer requests for service of equipment.
Confer with supervisors and engineering personnel to resolve design and/or operational problems with equipment.
Assess and resolve customer complaints relating to service.
Assist with the commissioning activities as needed.
Assist with on-floor testing of equipment where needed.
Assist in the creation and maintenance of service-related documents. Create new documents as needed or requested.
Analyze equipment problems and prepare technical reports for use by engineering and management.
Respond to and resolve requests for technical support from customers and other departments.
Directs the layout of equipment being installed.
Directs the connecting of electrical wiring and cables as required.
Directs the sequence and installation of mechanical equipment.
Completes any Quality System records/activities requirements.