We are looking for a Field Service Technician to join our team on our journey for a better tomorrow. Your role To best serve our customers, we are increasing our presence within our field service area. This supports our mission in providing safe and high-quality service that is performed with great efficiency to our customers. As a Field Service Technician, you are an important part of this mission. You will be close to your customers and service our products to provide a great customer experience. You will report to the Service Manager.
You will troubleshoot and repair air compressors, air dryers, regenerative and refrigerated auto drains, flow controllers, vacuum pumps, and blowers. You will pressure wash where possible and effectively clean the customers entire equipment pad, including skids, coolers, concrete tanks, etc. You will communicate with the customer and Service Manager regarding all services performed and clearly present all options for any required repairs, upgrades, or other customer needs.
You will completely fill out all work orders, start-up forms, warranty forms, oil sample forms, and parts return slips. You will train and assist other Service Technicians. You will promote and practice proper safety procedures and the correct use of personal and protective equipment. You will set, install, and pipe compressor systems as needed. You will participate in a rotating 24/7/365 on-call pool with other Technicians as scheduled by the Service Manager.
To succeed, you need:
• A valid drivers license. • 3 years of experience as a technician. • Expertise in mechanical, electrical, or electronic repair. • You are customer-focused and take ownership of meeting the customers needs. • You can supply all basic required tools.
In return, we offer you:
• We believe there is always a better way. Being open for change and feedback is what defines our culture. • We support you on your journey, with individual learning opportunities, worldwide job opportunities, and technical training from our Air Academy. • You will be equipped with a company vehicle, work clothes, and specialty tools. • The safety and well-being of our employees is important to us, which is why we set high standards for your workplace safety. • We offer a fair compensation package. • We offer health insurance, paid leave, and retirement benefits. • We offer a diverse working environment that is collaborative and aims to create a workplace where you will be valued, proud, empowered, respected, developed, and rewarded.
Location: You will be remote with a dedicated territory and report to our New Braunfels, TX location.