Highlights

The ideal candidate understands how these systems operate, has strong troubleshooting skills, and is comfortable working independently in customers' homes. Working knowledge of window and door components, including frames, sashes, tracks, rollers, hinges, locks, seals, and operating hardware.

Numbers & Facts

LocationGrand Rapids, MI
Salary$25–$32 Per Hour

Description

Service Technician | $25-$32/hr | Direct Hire

Experienced with residential windows and doors? Put your skills to work in a position that offers variety, independence, and a company vehicle!

Express Employment Professionals is partnering with an established, well-respected window and door company in Grand Rapids, MI to hire an experienced Service Technician for a full-time, direct hire opportunity.

We're looking for someone with a strong hands-on background in residential window and door installation, service, or repair. The ideal candidate understands how these systems operate, has strong troubleshooting skills, and is comfortable working independently in customers' homes.

What You'll Be Doing

  • Travel to residential customer locations to diagnose, troubleshoot, service, and repair windows and doors.

  • Identify and resolve issues involving window and door operation, alignment, seals, glass, screens, locks, hinges, rollers, and other hardware.

  • Perform adjustments, component replacements, and repairs to restore proper functionality.

  • Work with a variety of residential window and door styles, including sliding, hinged, casement, and double-hung systems.

  • Complete approximately 5-8 service calls per day, primarily working independently.

  • Communicate directly with homeowners to explain service issues, repairs, and completed work.

  • Document service calls and repairs using a company-provided iPad.

What's In It for You?

  • $25-$32/hr, depending on experience.

  • Direct hire: Join the company's team from day one.

  • Monday-Friday schedule, starting at 7am and typically finishing between 3–5pm.

  • 45-50 hours per week, with overtime opportunities.

  • Start and end your day at the company location.

  • Company-provided service van, gas card, tools, and equipment.

  • Paid travel time while servicing customers throughout West Michigan.

  • Hands-on training to learn the company's products and service procedures.

  • Independent, hands-on work with a variety of challenges each day.

What We're Looking For

  • Hands-on experience installing, servicing, or repairing residential windows and doors strongly preferred.

  • Experience as a Window Installer, Door Installer, Window/Door Service Technician, or Residential Glazier is highly desirable.

  • Working knowledge of window and door components, including frames, sashes, tracks, rollers, hinges, locks, seals, and operating hardware.

  • Ability to identify installation or operational issues and perform the necessary adjustments or repairs.

  • Proficiency using hand and power tools, taking accurate measurements, and completing detailed repair work.

  • Strong mechanical troubleshooting skills and the ability to work independently in the field.

  • Experience working directly with homeowners and providing professional customer service.

  • Comfortable working on ladders, at heights, and in varying weather conditions.

  • Ability to lift approximately 50 lbs. regularly and up to 100 lbs. occasionally.

  • Valid driver's license and acceptable driving record.

Ready to Put Your Skills to Work?

If you have a background in residential window and door installation or repair and are looking for a long-term opportunity with an established company, we'd love to hear from you!

Location: Grand Rapids, MI

Pay: $25-$32/hr DOE

Schedule: Monday-Friday, 7am start

Employment Type: Full-Time, Direct Hire

You should be proficient in:

  • Customer Service
  • Mechanical Troubleshooting Skills
  • Glass Installation
  • Window Installation
  • Door Installation
  • Construction Site Installation
  • Finish and Rough Carpentry
  • Field Service Readiness

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