Service Technician

Job Summary

We are seeking an experienced Service Technician to support commercial electronic security systems. This position is responsible for servicing, maintaining, inspecting, and troubleshooting security systems while working directly with customers.

Key Responsibilities

• Perform maintenance, inspections, troubleshooting, and service on supported security systems.
• Work directly with customers to coordinate daily service activities.
• Maintain strong customer relationships and provide professional customer service.
• Navigate online service and work-order programs.
• Coordinate tools, equipment, and materials needed to complete work efficiently and on schedule.
• Complete required documentation and service reports.
• Maintain qualifications and certifications for applicable manufacturer/vendor products.
• Follow all safety procedures and company requirements.
• Perform other duties as assigned.

Required Qualifications

• High school diploma or equivalent.
• Minimum 5 years of experience as a technician in the electronic security integration industry.
• Valid Massachusetts Class D Security Systems Technician License – REQUIRED.
• Valid driver's license and clean driving record.
• Honeywell Pro-Watch experience – REQUIRED.
• Client Pro-Watch certification strongly preferred.
• Experience with ExacqVision.
• Experience with CCURE 9000.
• OSHA 30 certification.

Compensation & Benefits

• $40–$50/hour, depending on experience, qualifications, certifications, and skills.
• Comprehensive benefits package.

Location: Framingham, MA

Framingham, MA, is a vibrant city known for its rich history, diverse community, and proximity to Boston. It offers a blend of urban and suburban living, making it an ideal place for both work and leisure.

Ideal Candidate

The ideal candidate will have a strong background in commercial electronic security integration, with hands-on experience servicing and maintaining access control, video surveillance, and other electronic security systems. The Massachusetts Class D Security Systems Technician License and Client Pro-Watch experience are key requirements.

Benefits
PEAK's benefit offerings available for our associates include medical, dental, vision, Flexible Spending Account (FSA), Dependent Care Savings Account (DCA), and 401K plan. PEAK believes that taking care of our team is essential for success and we are proud to provide benefits that enhance both your well-being and your future. Additionally, our associates may be eligible for Paid Sick Leave as required by Federal, State, or local laws.  

Equal Opportunity Employer (EEO) 
PEAK Technical Staffing is committed to creating a diverse and inclusive environment and is proud to be an Equal Opportunity Employer. PEAK does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status, or any other characteristic protected by applicable law. All employment decisions are made based on qualifications, merit, and business need. We encourage all individuals to apply. 

Americans Disabilities Act (ADA) 
The physical and mental requirements described in this job description are representative of those that must be met by an employee to successfully perform the essential functions of the position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Must be able to perform the essential physical functions of the position, including sitting, standing, walking, stooping, kneeling, and lifting up to 25 pounds, with or without reasonable accommodation. 

Candidate Privacy
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://peaktechnical.com/privacy-policy/ and https://peaktechnical.com/ca-residents-privacy-rights/  

AI Recruiting Disclosure 
We use AI-assisted tools to help review applications and compare your experience to job requirements, but all hiring decisions are made by human recruiters. You may request a human-only process or opt out of automated communication at any time. Required notices and our latest bias audit are available on our website: www.peaktechnical.com/ai-disclosure.