Position Overview
We are looking for a reliable and experienced Service Technician with hands-on knowledge across multiple trades, including electrical, plumbing, and general handyman services.
The ideal candidate is a skilled problem-solver who can work independently, communicate professionally with customers, and complete service calls safely, efficiently, and to a high standard.
Key Responsibilities
- Perform commercial maintenance, repairs, and service calls.
- Troubleshoot and repair electrical issues.
- Perform plumbing repairs, troubleshooting, and maintenance.
- Perform general handyman and building maintenance work.
- Handle minor carpentry, drywall, painting, and other general repairs.
- Repair and install doors, hardware, fixtures, walls, ceilings, and other building components.
- Diagnose service issues and determine appropriate repair solutions.
- Use hand tools, power tools, testing equipment, and other job-related equipment.
- Read and follow work orders and scopes of work.
- Take accurate before-and-after photos and document completed work.
- Communicate professionally with customers, property managers, and facility managers.
- Maintain a clean and safe work area.
- Follow all safety requirements, PPE requirements, and customer site rules.
- Complete service calls efficiently while maintaining quality standards.
- Identify additional maintenance or repair needs and report them to management.
- Maintain tools, equipment, vehicles, and materials in good working condition.
- Travel to various commercial customer locations as required.
Required Qualifications
- Proven hands-on experience in electrical, plumbing, handyman, or commercial facility maintenance.
- Working knowledge of multiple trades.
- Strong troubleshooting and problem-solving skills.
- Ability to work independently with minimal supervision.
- Ability to communicate professionally with customers.
- Ability to use common hand and power tools.
- Valid driver's license.
- Reliable transportation.
- Ability to travel between customer locations.
- Ability to perform the physical requirements of service work, including lifting, climbing ladders, bending, kneeling, and standing for extended periods.
- Strong work ethic, reliability, and punctuality.
- Professional appearance and customer-service skills.
Licenses & Certifications
An active trade license or certification is a strong plus, including:
- Electrical license
- Plumbing license
- HVAC certification
- General contracting or trade certifications
- OSHA certifications
- Other relevant technical certifications
Candidates with multiple trade licenses or certifications are encouraged to apply.
Tools & Vehicle
The following are strong advantages:
- Own professional hand and power tools.
- Own service vehicle or truck suitable for service work.
- Ability to transport tools and materials to customer locations.
Tools and a service truck are a plus, but are not required for the right candidate.
Background Check – Required
A clear background is a mandatory requirement for this position.
All candidates must successfully pass the required pre-employment background screening.
Because this position may require access to commercial properties, customer facilities, equipment, and secured areas, candidates must meet applicable customer and company access requirements.
A driving-record check, employment verification, license verification, and other lawful pre-employment screening may also be required.
Professional Standards
The Service Technician will frequently interact directly with customers and facility management personnel.
The successful candidate must:
- Maintain a clean and professional appearance.
- Be respectful and professional at all customer locations.
- Represent the company professionally while performing company work.
- Follow customer-specific rules and security requirements.
- Wear appropriate work clothing and PPE.
- Protect customer property and facilities.
- Maintain confidentiality regarding customer information, pricing, security, and operations.
- Never perform unauthorized work for customers.
- Never accept unauthorized payments or compensation from customers.
- Report damages, safety concerns, additional work requirements, and other issues to management.
Preferred Experience
Experience in the following areas is preferred:
- Commercial facility maintenance
- Property maintenance
- Retail maintenance
- Restaurant maintenance
- Multifamily/property maintenance
- Industrial or warehouse maintenance
- Facility management
- Service contracting
- Multi-site commercial maintenance
- Preventive maintenance
- Emergency service calls
Ideal Candidate
We are looking for someone who is:
- Technically skilled and hands-on
- Reliable and punctual
- Professional with customers
- A strong problem-solver
- Comfortable working independently
- Knowledgeable in multiple trades
- Safety-conscious
- Organized and detail-oriented
- Willing to learn and grow
- Proud of the quality of their work
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