Service Technician

White Castle Management Co.

  • Covington, KY
  • 4 days ago
  • $34.01–$45.35 Per Hour

Highlights

Your Day-to-Day: Day to Day hands on service of assigned buildings, grounds and equipment; Provide technical skills to troubleshoot all matters relative to the facility maintenance program; Communicate as required to complete electronic work orders, documents and to respond to internal customers, co-workers and supervisors by phone calls, emails, texting or other form of communication; Respond to internal and external customer needs to properly maintain equipment and facilities; Manage facilities invoices and purchases for proper record keeping; Compliance with all OSHA, EPA and company established procedures and EPA record keeping on environmental issues; Compliance with the inventory procedures for the Service Department's parts and supplies; Assist Facilities Supervisor/ Service & Facilities Manager in training of Service Department team members. Along the way, our Original Slider was named as Time Magazine's "Most Influential Burger of All Time," we were recognized as one of Fast Company's "10 Most Innovative Dining Companies," and have earned Great Place To Work Certification every year since 2021, and an honoree on the Fortune Best Workplaces in Retail list since 2022.

Numbers & Facts

LocationCovington, KY
Salary$34.01–$45.35 Per Hour

Description

Description:

When what you Crave is creative work, new challenges, and a team that knows how to get things done and have fun doing it, you've come to the right place.

As America's first fast-food hamburger chain, we've been serving Cravers for over 100 years. But we've got our eyes on an even tastier future-always finding new ways to innovate, grow, and create Memorable Moments with our customers and team members. If you're passionate, curious, and ready to make an impact, we'd love to have you on our team.

This position will be responsible for maintaining all assigned company operated facilities to an established company standard to project an excellent brand image to our customers and employees. This scope includes assuring all facilities are kept at their highest appraised value within their assigned properties. The role will be responsible for the hands-on maintenance of company operated facilities, equipment and grounds for restaurants, office/warehouse, and other related property and equipment as requested by supervisor.

What we're looking for:

  • Two-year Technical degree or equivalent field experience in facility repair and services;

  • EPA Certification types I & II for HVAC&R, or able to achieve certification in 6 months;

  • Preferred Knowledge: (Any items would be a plus;

o Commercial property - building and site maintenance management;

o All building maintenance procedures and accepted practices;

o All building equipment - including electrical, plumbing and kitchen equipment;

o Facilities management for office/warehouse buildings and restaurants;

o Knowledge of Building codes and standards;

o Knowledge of OSHA Standards for General Industry for buildings, equipment and grounds and have passed the OSHA 10 hour class;

o Company MSD (Material Data Sheet procedures.

  • Able to make decisions on repair or replacement based on troubleshooting skills, while still meeting deadlines;

  • Knowledge and capability to deal with afterhours (24/7 calls when there are limited resources to assist in making emergency repairs. The successful candidate must be available to be on call to fulfill these duties on a rotation;

  • Good communication skills with both White Castle team members and outside providers;

  • Must have mechanical abilities and be able to use various hand tools, welding experience would be a plus;

  • Ability to climb ladders and scaffolds, work for extended hours of uninterrupted time and must be able to withstand adverse weather and site conditions for any assigned job site inspections;

  • Ability to lift, push or pull up to 50 pounds regularly;

  • Valid driver's license, dependable transportation and automobile insurance with the required limits of liability;

  • Adhere to safety rules and procedures and use proper tools in prescribed manner;

  • Travel to and from different locations as assigned.

Your Day-to-Day:

  • Day to Day hands on service of assigned buildings, grounds and equipment;

  • Provide technical skills to troubleshoot all matters relative to the facility maintenance program;

  • Communicate as required to complete electronic work orders, documents and to respond to internal customers, co-workers and supervisors by phone calls, emails, texting or other form of communication;

  • Respond to internal and external customer needs to properly maintain equipment and facilities;

  • Manage facilities invoices and purchases for proper record keeping;

  • Compliance with all OSHA, EPA and company established procedures and EPA record keeping on environmental issues;

  • Compliance with the inventory procedures for the Service Department's parts and supplies;

  • Assist Facilities Supervisor/ Service & Facilities Manager in training of Service Department team members.

Why you'll like it here:

Being family-owned and operated since 1921 comes with its perks, and we're not just talking about benefits (while those are pretty great. It means putting people first, thinking for the long-haul, and creating a place where team members feel supported, valued, and empowered to grow. Here's just a few ways we invest in our team:

  • Comprehensive Health Benefits (Medical, Dental, Vision

  • Financial security with contributions to your 401(k Retirement Plan and Profit-Sharing Plan

  • Company paid Life Insurance and AD&D

  • Paid time off or paid vacation based on work location

  • Weekly paycheck

  • Employee Assistance Program, tuition reimbursement, and scholarship opportunities

  • Opportunities for growth with promote-from-within practices

  • Community volunteer initiatives

  • And more!

Compensation:

Competitive WEEKLY pay! This position starts at the minimum rate listed in this job posting, with the potential for higher earnings based on qualifications and experience.

Pay Range: $34.01 - 45.35 Per hour

Learn more about how we take care of our team by visiting our online benefits guide, here.

  • Programs and benefit eligibility varies based on the average hours worked, location, and length of service at White Castle.

White Castle is an Equal Opportunity Employer

White Castle will, upon request, offer a reasonable accommodation to applicants with disabilities under the Americans with Disabilities Act and/or any applicable state or local law. Should you need assistance with completing this application or with any other part of the application process, please contact Team Member Services at accomodations@whitecastle.com.

Company Information:

At White Castle, a job can become so much more than a paycheck. It can grow into a lasting and meaningful career. For more than 100 years, we've believed what our founder, Billy Ingram, said best: "Happy employees make happy customers." It's a philosophy that's guided us for generations and continues to shape how we support our team members today.

Along the way, our Original Slider was named as Time Magazine's "Most Influential Burger of All Time," we were recognized as one of Fast Company's "10 Most Innovative Dining Companies," and have earned Great Place To Work Certification every year since 2021, and an honoree on the Fortune Best Workplaces in Retail list since 2022.

If this sounds like your kind of place, we'd love to hear from you. Apply today and Crave Thy Castle!

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