Access Control, Construction Projects, Customer Satisfaction, Customer Support/Service, Diagnostics Solutions/Software, Driver's License, Electromechanics, Electronics, Enterprise Protection, IP (Internet Protocol), IPsec (IP Security), Internet of Things, Maintenance Services, Military Electronics, Network Access Control (NAC), Network Administration/Management, Network Programming, Network Security, Network Support, Protective Services, Resolve Customer Issues, Secondary School, Security Equipment, Surveillance, Systems Administration/Management, Testing
Service
Service Technician
Charlotte
Security 101 - Charlotte is now recruiting for a Commercial Security Service Technician that has experience servicing commercial security devices primarily IP network systems and overall security systems for new construction projects and modifications for existing security systems.
Salary:
Starting hourly wage ranges from $35.00 to $42.00, non-exempt, commensurate with skills, product knowledge and experience.
Benefits:
Our benefits include medical, dental, vision, prescription coverage, 401(k) plan, paid holidays, PTO and more. We will also provide you with a cell phone, laptop, and work vehicle.
Skills/Abilities:
- Must have a minimum of 3 years' experience servicing and programming commercial access control, IP-based video systems and intrusion alarm systems.
- Must have a minimum of 3 years' experience in troubleshooting and programming networked access control and IP video systems, including working on the customer's network.
- Alternative experience such as a multi-site Network Support Specialist or similar.
- Ability to support customer systems via remote diagnostics with professionalism.
- Knowledge and practical experience with the internet and networking is essential.
- Must be able to work independently and resolve problems to our customer's satisfaction.
- Must possess a valid driving license and clean MVR.
Current certification or proficiency in one of the following is a plus:
- Access Control: Genetec, Software House, Lenel/S2, RS2, OpenPath.
- Video: Axis, Exacq, Milestone, Genetec, Avigilon, Hanwha, IPConfigure.
- Locking Hardware: Mechanical/Electromechanical, Assa Abloy, Schlage, Von Duprin, etc.
Security 101 will invest in training for the right candidate.
Responsibilities:
- Servicing, troubleshooting, programming, and testing enterprise security systems with minimal supervision.
- System knowledge of access control, IP video surveillance, intrusion, and visitor management, preferred.
- Troubleshooting and programming networked IP video systems.
- Troubleshooting and programming networked access control.
- Servicing commercial intrusion alarm systems and other IoT connected systems.
- Providing fanatical customer service when dealing with customers.
Education:
- High School (or GED) minimum requirement
- Electronics training from a Technical School or Military training in electronics or communications (preferred)
Security 101 is a DFWP and EOE. Our employees work in a motivating, team-oriented work environment. #LI-DNI
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Security 101 Holdings LLC