Service Technician

RCI Doors

  • Charlotte, NC
  • 1 day ago

    Highlights

    We install, service, and repair a wide range of equipment — from overhead sectional and rolling steel doors to loading docks, hollow metal doors, glass storefronts, gates, and access control systems. This is a remote field position dispatched from home, responsible for diagnosing, repairing, installing, and maintaining commercial and industrial doors and dock equipment.

    Numbers & Facts

    LocationCharlotte, NC

    Description

    Experienced Commercial Door Technician

    Full-Time • Monday–Friday, 7:00 AM–5:00 PM • Field Position, Dispatched from Home

    About the Role

    RCI Doors is seeking a reliable, experienced Commercial Door & Dock Service Technician to service customers throughout the area. This is a remote field position dispatched from home, responsible for diagnosing, repairing, installing, and maintaining commercial and industrial doors and dock equipment.

    We install, service, and repair a wide range of equipment — from overhead sectional and rolling steel doors to loading docks, hollow metal doors, glass storefronts, gates, and access control systems. No two days are the same!

    We'll provide you with a company service truck, hand and power tools, uniforms, and a supportive team that values safety, skill, and reliability.

    What You'll Be Doing

    • Installing, servicing, and repairing commercial and industrial doors and dock equipment
    • Completing fire door and automatic door inspections in accordance with safety and compliance standards
    • Performing preventative maintenance to ensure proper door and equipment operation
    • Troubleshooting electrical, mechanical, and access control systems
    • Reading blueprints and following installation specifications
    • Working in commercial, industrial, and institutional settings including warehouses, manufacturing facilities, retail spaces, and office buildings
    • Using mobile dispatch software to manage job details, service calls, and customer updates
    • Communicating clearly and professionally with customers and coworkers
    • Maintaining tools, equipment, and company vehicles in top condition
    • Following all safety procedures on every job.

    Experience with storefront systems, hollow metal doors, or automatic pedestrian doors is a major plus!

    What We're Looking For

    • 3–5 years of experience in the door, construction, or a related industry
    • Strong mechanical aptitude and problem-solving skills
    • Comfortable working from ladders, lifts, and at various job sites
    • Ability to lift up to 50 lbs
    • Dependable, customer-focused, and professional
    • Basic computer/iPad skills and comfort using mobile apps
    • Valid driver's license with a clean driving record
    • Must pass a background check, drug screen, and physical

    Why You'll Love Working Here

    • Medical, Dental, Vision, and Life Insurance
    • 401(k) Retirement Plan
    • Paid Holidays and PTO
    • Boot Reimbursement Program
    • Ongoing training and certification opportunities through vendor and safety programs
    • Company service truck, tools, and uniforms provided

    If you're dependable, mechanically skilled, and ready to work with a company that values craftsmanship, professionalism, and growth — apply today and build your career with RCI Doors!

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