Service Technician

The Service Technician position is responsible for completing consistent, quality service repairs to company and non-company vehicles such as truck, emergency response bodies and chassis, motorhome chassis, and specialty vehicles.

• Complete consistent and quality service repairs oncompany and non-company vehicles such as emergency response bodies and chassis, motorhome chassis, and specialty vehicles
• Document cause and corrections for all repairs
• Learn and retain skills and practices needed to complete assigned duties
• Effectively communicate with customers, providing updates to repairs and answering any relevant technical questions, as requested
• Read and follow detailed operator instructions, installation drawings, blueprints, etcetera, as required by a particular area
• Perform rework, as needed
• Apply feedback or instructions from Supervisor, as needed
• Complete proper forms and documentation
• Self-check work and inspect prior processes
• Use basic hand, electric, cordless, and pneumatic tools, as required
• Meet service shop goals
• Maintain a clean and safe work area
• Initiate process improvements
• Support 5S in work area
• Communicate with cross-functional teams (manufacturing, engineering, materials, purchasing, sales, etcetera) to resolve issues
• Work in proximity with customers, dealers, and OEMs, as needed
• Solve complex problems with minimal assistance
• Complete reports for travel expenses, as needed
• Other duties as assigned