Service Technician - Builder's Wholesale Interiors

FLSA Status: Non-Exempt

COMPANY OVERVIEW Artisan Design Group – or ADG – is a leading supply chain partner to homebuilders throughout the United States. Over 3,000 ADG employees operating out of 135 facilities in 25 states provide a full range of design, procurement, and installation services along with products from the top manufacturers of flooring, cabinets, and countertops. Formed in 2016 by the merging of two industry leaders, ADG then acquired over 20 additional companies – each a leader in the geography it serves. We are the premier interior finishings organization in the United States. Our expansive trajectory has been rapid, and we continue to experience explosive growth, thanks to our dedication to high quality work.

JOB SUMMARY We are seeking a skilled and detail-oriented Service Technician to join our team. As a Cabinet Service Technician, you will be responsible for the installation, repair, and maintenance of cabinets in residential and commercial settings. You will work closely with our clients to ensure their cabinets are installed correctly and functioning properly. The ideal candidate will have strong carpentry skills, excellent attention to detail, and the ability to work independently.

ESSENTIAL DUTIES AND RESPONSIBILITIESinclude the following. Other duties may be assigned.

• Install cabinets in accordance with blueprints, drawings, and specifications.
• Repair and refinish cabinets as needed, including fixing scratches, dents, and other damages.
• Perform routine maintenance on cabinets to ensure they are functioning properly.
• Collaborate with clients to address any concerns or issues with their cabinets.
• Communicate effectively with team members and clients to coordinate project timelines and expectations.
• Maintain a clean and organized work environment.
• Adhere to all safety protocols and regulations while on job sites.
• Keep accurate records of work performed and materials used.

SUPERVISORY RESPONSIBILITIES This position carries out supervisory responsibilities in accordance with company guidelines, policies and procedures, and applicable laws.Supervisory responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

• None

EDUCATION, EXPERIENCE, AND QUALIFICATIONS

• 2 Years of Cabinetry Experience
• 2 Years of Carpentry Experience
• Proven experience as a cabinet maker, carpenter, or similar role
• Strong knowledge of woodworking techniques and materials
• Ability to read and interpret blueprints and drawings
• Excellent attention to detail and problem-solving skills
• Good communication and interpersonal skills
• Ability to work independently and manage time effectively
• Physical stamina and the ability to lift heavy objects
• Valid driver's license and reliable transportation
• Willingness to work flexible hours, including evenings and weekends, as needed
• Certification or formal training in carpentry or cabinet making
• Previous experience in customer service or client-facing roles
• Familiarity with different types of cabinet materials and finishes
• Knowledge of safety protocols and regulations in construction and woodworking.

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must possess the ability to stand for extended periods of time; to reach with hands and arms; to move among and between warehouses; to handle hand tools and power tools, to sit, stoop, kneel, and crouch; to lift and move up to 50 pounds; to see well enough to discern differences in quality of documents and products.

WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• General working conditions
• Jobsite and Warehouse environments
• May be hot or cold depending on weather conditions
• May have to meet tight deadlines

OUR BENEFITS

• Health Insurance (Medical, Prescription, Dental, and Vision)
• Life Insurance
• Paid Holidays and Time Off
• 401(k) Plan with company matching

ADG is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

We are committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs. If you need any assistance at any point in the application or hiring process due to a disability and you need an accommodation, please email accommodations@adgus.net. Please do not use this email address for any other questions. Only inquiries regarding accommodations will be addressed.