Service Technician

Solenis LLC

Appleton, WI

JOB DETAILS
SALARY
$52,760–$77,374 Per Year
SKILLS
Chemical Processes, Compensation and Benefits, Corporate Planning, Customer Relations, Customer/Client Research, Data Entry, Electrical Components, Electrical Engineering, Environmental Chemistry, Environmental Impact, Equipment Maintenance/Repair, High School Diploma, Housekeeping/Cleaning, Identify Issues, Inventory Management, Inventory Reports, Laboratory Testing, Maintenance Services, Manufacturing, Operational Improvement, Operational Strategy, Product Management, Quality Assurance Methodology, Record Keeping, Sales Support, Social Media, Team Player, Technical Support, Testing, Water Treatment
LOCATION
Appleton, WI
POSTED
30+ days ago

Solenis is a leading global provider of water and hygiene solutions. The company's product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, cleaners, disinfectants, and state-of-the-art monitoring, control and delivery systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments. Headquartered in Wilmington, Delaware, the company has 78 manufacturing facilities strategically located around the globe and employs a team of over ~23000 professionals in >160 countries across six continents. Solenis is a 2025 Best Managed Company Gold Standard honoree.

For additional information about Solenis, please visit www.solenis.com or follow us on social media.

The Service Technician will support the sales and service efforts in the Green Bay/Appleton Area. They will also be responsible for conducting basic lab tests, maintenance and installation of equipment, chemical transfers and process monitoring in paper and pulp mills. They will be required to keep detailed records of inventory, report out results, and work safely.

  • The primary resource who performs routine testing and monitoring at the customer site including data entry and contributes to service report preparation

  • Interfaces with the customer to understand any issues with chemicals or equipment

  • Manages product inventory at the customer including deliveries to process units and offloading to customer tanks Adjusts chemical feed levels to meet optimal chemical performance based on routine testing and monitoring.

  • Alerts the site manager or support engineer of any problems or opportunities with the customer and begins to troubleshoot issues

  • Conducts expanded testing of process variables to identify dosage improvements or mechanical impacts

  • Specs out, sets up, maintains and troubleshoots monitoring and feed equipment

  • Works with the site team and customers to ensure optimal program performance.

  • Completes mechanical and electrical equipment repairs.

Qualifications:

  • High School Diploma or GED

  • Position is primarily M-F day shift but can include weekend OT hours.

  • Minimum 2 years experience working on mechanical and electrical systems in an industrial environment. Chemical handling experience desired, but not required.

Perks:

  • Health + wellness benefit plans

  • Continuous professional development with many opportunities for growth.

  • Paid Vacation

  • Competitive Hourly Pay and Corporate Incentive Plan

  • 401(k) with Match.

  • Company Vehicle

We understand that candidates will not meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you.

At Solenis, we understand that our greatest asset is our people. That is why we offer competitive compensation, comprehensive benefits which include medical, dental, vision & 401K, and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, whether in the lab or the field, consider joining our team.

Solenis is proud to be an Equal Opportunity Affirmative Action Employer, including Minorities / Women/ Veterans / Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Should you require assistance in applying to this opportunity, please reach out to Solenis Talent Acquisition at talentacquisition@solenis.com

The expected compensation range for this position is between $52,760.00 and $77,374.00 plus discretionary bonuses. The exact compensation may vary based on your skills, experience and other factors permitted by law.

About the Company

S

Solenis LLC

Whether you're an engineer or a plant manager, whether you work in pulp and paper or an industrial water market, we can help you improve your results. We can assess your unique needs and challenges and match them with the right people, bringing the right experience, offering the right technology.

That's exactly what we've been doing since our founding. From our history as Betz Laboratories, Drew, Stockhausen, Hercules and Ashland Water Technologies, we've grown into one of just three industrial water treatment companies with a truly global footprint. Today, we have 3,500 employees and 30 manufacturing facilities which span 118 countries and five continents.

Still, our guiding principle has stayed constant through the years: our objective is to help you.

COMPANY SIZE
1,500 to 1,999 employees
INDUSTRY
Chemicals/Petro-Chemicals
FOUNDED
1907
WEBSITE
http://solenis.com/en/