Service Support Representative (SSR)

Halifax Linen Service

  • Roanoke Rapids, NC
  • 4 days ago
  • $25 Per Hour

Highlights

Advanced laundry management systems, efficient plant operations, green technology, hygienically certified, high-tech equipment and facilities, RFID tracking solutions, and many advanced technology-driven options establish Halifax Linen Service as a high-tech textile solutions provider for the industry. Since 1946, Halifax Linen Service has been a leader in providing advanced uniform and linen programs and services to customers in food & beverage, healthcare, hospitality, service and industrial industries throughout North Carolina, South Carolina, Virginia, northern Georgia, and surrounding areas.

Numbers & Facts

LocationRoanoke Rapids, NC
Salary$25 Per Hour

Description

Job Description

CDL-Licensed Service Support Representative-Role Requirements

This active, hands-on route service and sales support role requires a high school diploma or equivalent and a valid Commercial Driver’s License (CDL) with a clean driving record and previous experience in customer service or delivery roles.  The top performers in this role will have exceptional communication skills, a strong commitment to delivering outstanding customer experience, as well as basic computer proficiency for tracking orders and a strong attention to detail.  Familiarity with linen rental services or a related industry is a plus.  A CDL-Licensed Service Support Representative must have the ability to perform physically demanding tasks, including lifting heavy items, be attentive to details and have excellent organizational skills.  This role requires a willingness to work flexible hours, including weekends, to support the team’s operational needs.

The CDL-Licensed Service Support Representative role requires focus on the following:

80%-Service Support – Collaborate closely with existing service team to ensure efficient and accurate delivery and pickup of soiled linen and accuracy of customer documentation. Provide courteous and helpful interactions with customers and service team members. Help maintain the cleanliness and organization of the delivery trucks by performing routine checks to ensure proper functionality. 

20% - Class A Operations Support – Safely operate commercial vehicles, strictly adhering to traffic regulations and the company’s protocols.          

Company Description

Since 1946, Halifax Linen Service has been a leader in providing advanced uniform and linen programs and services to   customers in food & beverage, healthcare, hospitality, service and industrial industries throughout North Carolina, South Carolina, Virginia, northern Georgia, and surrounding areas. Advanced laundry management systems, efficient plant operations, green technology, hygienically certified, high-tech equipment and facilities, RFID tracking solutions, and many advanced technology-driven options establish Halifax Linen Service as a high-tech textile solutions provider for the industry. 

Benefits

  • 401(K)
  • Dental Insurance
  • Major Medical
  • Paid time Off (PTO)
  • Vision Insurance
  • Short Term Disability

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