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Highlights
Responsibilities: Service Scheduler - ADV / Operations Answer office phone calls and service line calls. Keep the warehouse organized by moving parts as needed (no heavy lifting or machine operation).
Numbers & Facts
| Location | Pelham, AL |
| Industry | Other/Not Classified |
| Company Size | 100 to 499 employees |
| Year Founded | 1983 |
| Website | http://apollopros.com/ |
Description
Service Scheduler - ADV / Operations
Pelham AL
Contract - 1st Shift, 5/40
Hours: Mon-Fri (7:00 AM - 4:00 PM)
Pay Rate: $21.38/Hr.
Benefits: medical, dental, vision, 401k
Required Qualifications: Service Scheduler - ADV / Operations
- High School Diploma or GED.
- Previous dispatch experience.
- Clear written and verbal communication skills.
- Detail-oriented.
- Strong planning and organizational skills.
- Timeliness.
- 2 to 3+ years of experience in dispatch and operations, administration, or a related support role.
- 2 years of experience in the HVAC industry.
Position Summary: Service Scheduler - ADV / Operations
- Answer phones and emails.
- Schedule and confirm appointments.
- Enter customer data into company systems.
- Organize workflow, assignments, and correspondence.
- Collect customer information and manage assignments.
- Maintain department calendars and schedules.
- Arrange meetings, conferences, teleconferences, and travel.
- Respond to customer inquiries and direct requests as needed.
- Maintain confidential information.
- Complete database backups.
- Maintain filing and retrieval systems.
- Answer office phone calls and service line calls.
- Serve as the second line of defense for incoming calls.
- Book technician jobs.
- Book T&M jobs.
- Order parts or issue purchase orders as needed.
- Dispatch technicians as needed.
- Process material returns.
- Ensure parts are returned in a timely manner.
- Return calls when applicable.
- Keep the warehouse organized by moving parts as needed (no heavy lifting or machine operation).
About Company
Apollo Professional Solutions was founded by Gayle A. Williams in 1983 as a technical staffing firm supporting New England aerospace companies. Today, Apollo has grown into a $40 million year company, with 5 regional offices nationwide that offers diversified support to industries that include: defense, military, aeronautical, civil, food & beverage, healthcare, marine, pharmaceutical and scientific industries, as well as local government. We are an equal opportunity employers, that is also certified as a Women’s Business Enterprise by WBENC as well as the State of Massachusetts (SOWMBA Office.)