Service Representative PRN - Radiology

Employment Type:

Part time

Shift:

Rotating Shift

Description:

Service Representative, PRN (Radiology)

Hours: Coverage as needed

Location: Maywood, IL

Be the first step in exceptional care, creating positive patient experiences from check-in to imaging.

About the Role

As a key member of the Radiology team, the Service Representative helps create a seamless and positive experience for every patient. This patient-facing role is responsible for greeting and assisting patients, coordinating scheduling and registration activities, answering questions, and supporting daily operations within the Radiology department. Through exceptional customer service and professionalism, the Service Representative serves as an ambassador of Loyola Medicine's mission, vision, and values at every touchpoint.

What You'll do

• Greeting Patients: Welcome and assist patients as they enter the physician practice. Your warm and friendly demeanor sets a positive tone for their visit.
• Phone Management: Answer office phones professionally and assist callers by scheduling appointments and addressing inquiries.
• Patient Registration: Efficiently check in patients, collect accurate demographic information, input data into the electronic system, and verify insurance details to ensure the patient's records are up to date.
• Check-Out Assistance: Assist patients during the check-out process, provide guidance on referral processing, and assist with scheduling future appointments.

What You''ll Need

Minimum Education:

• GED or High School level of education, required.
• Associate's degree, preferred

Minimum Qualifications:

• At least one (1) year of work history, required.
• Experience in general administration, business, healthcare, or a related field is highly preferred.

We offer:

• Medical/Dental/Vision Benefits on your FIRST DAY!!!

• competitive wages

• great work atmosphere

• 403(b)

• Employee Assistance Program

• Employee Discounts

• Tuition Reimbursement

Applicants for this position must be authorized to work for any employer in the U.S. We are unable to sponsor an employment visa for this position.

COMPENSATION

Pay Range: $18.00- $24.44 per hour

Actual compensation will fall within the range but may vary based on factors such as experience, qualifications, education, location, licensure, certification requirements, and comparisons to colleagues in similar roles.

Benefits:

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Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.