Service Receptionist

Join Our Team at Mercedes-Benz of Orange County! Now Hiring: Service Receptionist

Are you friendly, professional, and passionate about delivering exceptional customer service? Do you enjoy helping people and creating a welcoming environment? If so, Mercedes-Benz of Orange County is looking for a Service Receptionist to join our growing team.

As the first point of contact for our service department, you will play a critical role in creating a luxury customer experience from the moment clients walk through our doors or call our dealership. Your warm personality, strong communication skills, and attention to detail will help ensure every client feels valued and cared for.

Key Responsibilities

• Greet and welcome all service clients with professionalism and enthusiasm
• Answer incoming phone calls and direct them appropriately
• Assist clients with service check-in and general questions
• Support service advisors with scheduling, communication, and administrative tasks
• Coordinate client arrivals, loaner vehicle communication, and appointment flow
• Maintain a clean, organized, and welcoming reception area
• Help ensure smooth daily operations within the service department

What We're Looking For

• Positive attitude and strong customer service mindset
• Excellent verbal and written communication skills
• Ability to multitask in a fast-paced environment
• Strong organizational skills and attention to detail
• Reliable, punctual, and team-oriented
• Computer proficiency and comfort learning dealership systems
• Previous receptionist, hospitality, or customer service experience preferred (but not required)

Why Join Mercedes-Benz of Orange County?

• Work with a premium luxury automotive brand
• Friendly and supportive team environment
• Opportunities for growth and advancement
• Ongoing training and development
• Employee discounts and benefits

Compensation

• $20- $25 per hour, depending on experience
• Full-Time

Benefits

• Industry leading compensation plan
• Unlimited growth potential. Excellent Advancement Opportunities!
• Comprehensive training programs to advance your career
• Supplemental Life Insurance and Long-Term Disability
• 401K Retirement Plan with Employer Contributions
• Employee discounts for you and your family!
• Medical and Dental Insurance available
• Flexible Medical Spending Account

EEO Statement

Benzel-Busch is committed to fostering an inclusive environment that appreciates and leverages the diversity of our team. We provide equal employment opportunity (EEO) to all qualified applicants and employees without regard to race, color, ethnicity, gender, age, national origin, religion, marital status, veteran status, physical or other disability, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local law.