Service Parts Analyst

The Service Parts Analyst (SPA) plays a critical role in supporting vehicle launch readiness by managing the creation, maintenance, and release of service parts across multiple vehicle programs. The position is responsible for managing the setup, release, and identification of service parts across multiple vehicle programs while working closely with engineering, suppliers, supply chain, and other internal stakeholders.

V2Soft is a global leader in IT services and business solutions, delivering innovative and cost-effective technology solutions worldwide since 1998. We have We have headquartered in Bloomfield Hills, MI and have 16 offices spread across six countries. We partner with Fortune 500 companies to address complex business challenges. Our services span AI, IT staffing, cloud computing, engineering, mobility, testing, and more. Certified with CMMI Level 3 and ISO standards, V2Soft is committed to quality and security. Beyond our work, we actively support local communities and non-profits, reflecting our core values. Join us to be part of a dynamic and impactful global company!

Please visit us at www.V2soft.com to know more. Job Description:
The Service Parts Analyst (SPA) plays a critical role in supporting vehicle launch readiness by managing the creation, maintenance, and release of service parts across multiple vehicle programs. This full-time onsite contract position ensures timely and accurate part setup using various internal systems and collaborates cross-functionally to resolve issues impacting service part availability and accuracy.
Key Responsibilities:

• Create, maintain, and release service parts to meet vehicle launch timing requirements.
• Manage high-volume part setups (8,000 10,000 annually) and changes (2,000 2,500 annually) based on Change Notices (CN).

Utilize internal systems to ensure accurate part setup and tracking, including:

• TeamCenter
• SBOM / EBOM
• WebCN
• EMEA PDF
• Fiat Systems (CSPS, ePER)
• Internal Qlik Dashboards

Support various vehicle change categories:

• New: Entirely new vehicle family
• Platform Variant (P/V): Significant modifications to existing platforms
• Mid-Cycle Action (MCA): Styling updates with carryover structure
• Carry Over (C/O): Minor updates or improvements
• Escalate issues promptly to Client supervisors and participate in regular checkpoint reviews.
• Track progress using internal dashboards and communicate status updates effectively.

Basic Qualifications:

• High school diploma or GED
• 3+ years of experience in automotive service parts or as an automotive technician
• Computer proficient-PC literacy with Windows, Google, Microsoft Office Suite
• Experience working in a team environment
• Problem solving skills

Preferred Qualifications:

• Bachelors degree
• Development of Client products

Familiarity with:

• Bill of Materials
• Common service part practices and methodologies
• Good analytical, organization and communication skills
• Enhanced MS Excel knowledge

Darren provided an overview of the Service Parts Analyst role, emphasizing its critical function in supporting vehicle launch readiness. The position is responsible for managing the setup, release, and identification of service parts across multiple vehicle programs while working closely with engineering, suppliers, supply chain, and other internal stakeholders.
Key Responsibilities:

• Create, maintain, and release service parts to support vehicle launch timing requirements.
• Manage a high volume of part setups annually:
• Approximately 8,000 10,000 new part setups per year.
• Approximately 2,000 2,500 engineering change updates per year.
• Coordinate service parts release activities within the SBOM system.
• Support vehicle launch programs and ensure adherence to project timelines and KPIs.
• Manage service part updates related to:
• Platform variants and model variations.
• Mid-Cycle Actions (MCAs), including styling updates and product enhancements.
• Model year carryovers and related housekeeping activities.
• Systems and Tools Used

The successful candidate will utilize a variety of internal systems, including:

• Team Center
• SBOM and EBOM
• WebCN
• EMEA PDFs
• CSPS
• EPA (Fiat parts catalog)
• Qlik Sense dashboards
• Power BI dashboards
• Team Collaboration

The Service Parts Analyst works cross-functionally with:

• Engineering teams
• Suppliers
• Supply Chain
• Various internal business partners
• Important Clarification
• The Service Parts Analyst is responsible for service parts release activities within the SBOM system.
• The role does not perform parts catalog authoring/cataloging responsibilities.

V2Soft is an Equal Opportunity Employer ( EOE). We welcome applicants from all backgrounds, including individuals with disabilities and veterans.
https://www.v2soft.com/careers - to view all of our open opportunities and to learn more about our benefits.