Service of Process Specialist (Document Processor)

Document Processor - Service of Process

Location & Schedule:

• Monday-Friday 9am-6pm
• Tallassee, FL / Austin, TX (Hybrid Schedule)
• OR if not within distance of an office, the role can be Remote in the U.S.
• Remote schedule subject to change based off business needs

Role Overview Were hiring Service of Process Specialists (Document Processors) for our Litigation Management Services Team. Youll work directly with Client Service Representatives and vendors across the country. Particular services of this team include researching and processing legal documents and conducting online research. Our Service of Process Specialists are empowered to solve customer inquiries and problems quickly and professionally. We provide the training, mentorship, and opportunities for growth. You bring the drive, energy, and commitment to provide world-class service.

CSC is a place where youre encouraged and expected to be your best. Were a company of helpful people teaming up to make a difference in global business and our local communities. Passionate about service quality, giving back to the community, and devoted to continuous improvement, CSC is the business behind business®.

Key Responsibilities Some of the things youll be doing:

• Reviewing and processing legal documents
• Completing data entry of customer information
• Fulfilling customer orders with various jurisdictions
• Sending accurate results to customers in a timely manner
• Problem solving issues related to customers and documentation
• Provide excellent customer service to internal and external customers
• Electronic filing and retrieval of document

Required Skills, Experience, and Qualifications

• Ability to work in a fast-paced environment
• Attention to detail
• Strong comprehension and critical thinking skills
• Superb organizational and time management skills
• Ability to navigate quickly across multiple systems
• Strong Computer skills
• Effective written and verbal communication skills

Preferred Qualifications

• Transactional or administrative experience (reviewing and evaluating documents)
• Business to Business Customer Service Experience
• Legal Compliance experience
• Proficiency with Microsoft Office

About CSC CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.®

Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other. CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued. CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers.

We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging.

Agency Policy CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC. We encourage candidates to apply directly to our website and not through third-party sources.

Disclaimer The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.

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