Emergent Technologies Inc. is seeking a talented and motivated ServiceNow Developer / Integration Engineer to join our growing technology team in support of a mission-critical Government customer. In this role, you will play a key part in designing, implementing, and maintaining integrations between ServiceNow ITSM/ITOM and enterprise network monitoring platforms. Your work will help drive automation, enhance network visibility, and elevate IT service delivery across the organization.
This is an exciting opportunity for a hands-on technologist who enjoys solving complex integration challenges and collaborating with cross-functional teams to deliver impactful solutions.
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Key Responsibilities
- Design, build, and configure integrations between ServiceNow and external systems using APIs, connectors, and custom scripting
- Develop and automate workflows for incident management, change management, and network provisioning
- Troubleshoot integration issues and provide ongoing operational support
- Monitor integration performance and optimize reliability, scalability, and efficiency
- Collaborate closely with ServiceNow administrators, network engineers, and stakeholders to align technical solutions with mission objectives
- Provide training, documentation, and knowledge transfer to ensure long-term team success
Required Education, Experience & Skills
We are seeking experienced ServiceNow Developers / Integration Specialists with a passion for enterprise technology and automation. A Bachelor’s or Master’s degree in Computer Science (or a related field) is preferred, along with 11+ years of relevant experience, including:
- Hands-on experience with ServiceNow, including ITSM, ITOM, and CMDB
- Strong experience integrating network management and monitoring applications via APIs and orchestration tools
- Proficiency in scripting languages such as JavaScript, Python, and PowerShell
- Experience working with REST/SOAP APIs, JSON, and XML
- Solid understanding of networking fundamentals, including routing, VPNs, firewalls, and QoS
- Excellent analytical, problem-solving, and communication skills
Preferred Education, Experience & Skills
- ServiceNow Certified System Administrator or Implementation Specialist certification
- Experience with SD-WAN technologies
- Familiarity with CI/CD pipelines and DevOps practices
- Background supporting large-scale enterprise IT environments with complex system integrations
Introducing
EmergentTechnologies, Inc.
Emergent Technologies, Inc. has seen the gaps in several organizations with their software or network systems. With our comprehensive technological solutions, we aim to share our expertise to help these entities develop a strategic plan, ensure a seamless implementation process, and produce accurate and efficient results.