Service Navigator II for Youth

Frederick County Government

  • Frederick, MD
  • 3 days ago
  • $29.25–$49.73 Per Hour

Highlights

Educational Reimbursement Program: County employees who have successfully passed their probationary period may apply for education reimbursement for courses that can improve or develop an employees capabilities related to their current job or for a promotional opportunity within Frederick County Government. The Services Navigator for Youth (Ages 16-24) supports RAP Program participants by helping young adults access services, develop goals, build life and career readiness skills, and successfully navigate community resources.

Numbers & Facts

LocationFrederick, MD
Salary$29.25–$49.73 Per Hour

Description

Service Navigator II for Youth

Salary

$29.25 - $49.73 Hourly

Location

Family Partnership - Frederick, MD

Job Type

Full-time Regular

Job Number

FY27-00117

Department

Family Partnership

Opening Date

09/15/2026

Closing Date

9/22/2026 4:00 PM Eastern

FLSA

Non-Exempt

  • Description
  • Benefits
  • Questions

JOB INFORMATION

Non-exempt (compensatory and/or overtime eligible); full-time; 40 of hours worked; Monday-Friday 8:00 a.m.-5:00 p.m.; full benefits; grant funded

The Services Navigator for Youth (Ages 16-24) supports RAP Program participants by helping young adults access services, develop goals, build life and career readiness skills, and successfully navigate community resources. The Navigator provides individualized guidance, facilitates connections to education and employment pathways, coordinates outreach, manages caseloads, oversee waitlist processes, and contributes to data collection and program improvement. Supervision is received from the Human Services Manager.

NOTE: The upper pay range reflects possible wage rates for internal County transfers and promotions, which are calculated per County policy. For external hires, offers are made at the base wage rate.

Frederick County Government values the principles of diversity and inclusion, and strives to ensure equal opportunities for its workforce, applicants and community members. If you are a person who wants to make a difference, give back to your community, and be a voice for change, apply to Frederick County Government today.

TOTAL COMPENSATION PACKAGE:

Frederick County offers an extensive compensation package to reflect how highly we value our employees. The following is what you can expect in your first year as a full-time benefited Frederick County Government employee.

  • 11 days of Vacation leave with increase after 2 years of employment

  • 15 days of Sick leave with unlimited annual carryover

  • 11 paid holidays, plus 2 additional floating holidays (10 and 11 month employees may not receive all holidays)

  • Day 1 coverage of comprehensive Medical Insurance Plan options to include generous County Health Savings Account (HSA) contribution (if enrolled in the high-deductible plan). This is part of a full range of benefits including Dental, Vision, and Flexible Spending

  • Employee Health Center with no or low-cost primary and urgent care

  • 100% County paid 2x annual salary Group Term Life Insurance and Accidental Death & Dismemberment (AD&D) benefit

  • County and Employee funded Defined Benefit Pension Plan

  • Vesting after 5 years of service

  • Additional service credit for eligible previous public service, military service, etc.

  • Work/Life balance programs include: Employee Assistance Program and Employee Wellness Program

  • Generous Tuition Reimbursement Program

  • Other employee-paid benefits such as Deferred Compensation Plan, Legal Resources, Supplemental Life Insurance, Critical Illness, Accident, and Hospital Indemnity Insurance, Lifetime Benefit with Long Term Care plan

NOTE: Benefited employees will accrue service and leave based on the FTE and/or hours worked per calendar year.

For more information, visit our benefits page on the Frederick County Government job opportunities webpage.

ESSENTIAL DUTIES AND JOB RESPONSIBILITIES

  • Advocate for young adults' needs by providing guidance, informal counseling, and referrals to appropriate community agencies and supports
  • Manage a caseload of youth ages 16-24, ensuring they are connected with RAP services, community programs, and employment/education pathways
  • Provide coaching in areas such as interpersonal communication, health and safety, workplace readiness, financial literacy, and independent living skills
  • Offer support to participants engaged in career readiness, GED preparation, ESOL, parenting education, and other center-based activities
  • Assist youth in identifying strengths, setting personal, educational, and career goals, and track their progress toward those goals
  • Monitor developmental and life skills milestones relevant to older adolescents and young adults
  • Develop and implement community engagement strategies that strengthen connections between youth and essential community resources
  • Identify gaps in youth-focused services and help shape program improvements to increase accessibility and effectiveness
  • Participate in waitlist planning and implementation to maximize youth enrollment and service capacity
  • Conduct data collection, tracking, and analysis to support program evaluation and service enhancement
  • Complete required Maryland Family Network and Family Partnership intake and documentation
  • Participate in mandatory and optional trainings, webinars, and professional development
  • Support outreach activities and community events that engage young adults and promote RAP services
  • Transport youth participants using a County vehicle when needed
  • Maintain accurate computerized files, daily logs, progress notes, and service outcomes
  • Perform other duties as assigned

To perform this job successfully, an employee must be able to perform all essential functions satisfactorily. Any employees position may not be assigned all functions or equipment listed above, and the examples may not cover all functions or equipment that may be assigned. Reasonable accommodations may be provided to enable individuals with disabilities to perform their essential functions.

QUALIFICATIONS AND REQUIREMENTS

The qualifications/requirements, knowledge/skills/abilities and physical requirements or working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Associates degree in human services, social work, public administration, or a related field

  • 3 years of experience in family support services, social work, or a related human services field

  • Possession of a valid Driver's License

Substitutions for the above-listed required education and experience are a Bachelor's Degree with 1 years experience as described above.

KNOWLEDGE/SKILLS/ABILITIES

A successful incumbent operating in this role displays the following:

  • Ability to obtain and maintain First Aid and CPR (infant/child and adult) certifications within 90 days of hire
  • Advanced knowledge of youth social services and social programs available in Frederick County
  • Advanced knowledge of youth related programs, service networks, and community services
  • Strong and effective spoken and written (English) communication skills, including the ability to make public presentations
  • Skilled in customer service
  • Strong math and record-keeping skills, including the ability to accurately compile and review fiscal and statistical information and create clear, concise reports
  • Ability to assess youth needs, identify risks, and collaborate as part of a team
  • Ability to obtain a Frederick County Employee Driving Permit
  • Ability to effectively implement a human services program
  • Ability to gain and maintain all required certifications
  • Ability to effectively utilize and administer the grant application process
  • Ability to solve problems and assist people with a variety of concerns on a daily basis
  • Ability to access and use computerized systems and equipment including MS Excel and Power Point
  • Ability to develop and maintain working relationships with co-workers and the general public, with special sensitivity to the needs and priorities of older individuals

PREFERENCE MAY BE GIVEN FOR:

  • Experience providing case management, advocacy, mentoring, or supportive services to youth ages 16-24.
  • Experience working with at-risk, underserved, or vulnerable youth populations.
  • Bilingual Language Skills

PHYSICAL REQUIREMENT/WORKING CONDITIONS:

  • While working in this position the employee is required to constantly sit, walk and drive.
  • While working in this position the employee is required to constantly work indoors and occasionally work outdoors.

ADDITIONAL INFORMATION / EXAMINATION PROCESS

  • Failure to meet or maintain the minimum qualifications or additional requirements may result in disciplinary action up to and including termination.

KIND OF EXAMINATION (may include):

  • A pre-employment skills testing
  • One or more interviews
  • A pre-employment drug test not including Marijuana
  • A pre-employment fingerprint supported background investigation

Frederick County Government is committed to providing an inclusive work environment and complies with all applicable laws and regulations regarding workplace accommodation, including for individuals with disabilities. Applicants who require reasonable accommodation during the application and hiring process may contact the Talent Acquisition section of Human Resources. Inquiries about accommodations can be sent to Recruitment@FrederickCountyMD.gov

Retirement Plan:

A defined benefit retirement plan is provided for all regular County employees. Employees are automatically enrolled in either the Uniformed Plan (5 year vesting) or the Non-Uniformed Plan (5 year vesting, effective 07/01/2024) depending upon position classification. The majority of support for the plan is provided by the County; however, employees are required to make a mandatory pre-tax contribution towards their benefit. Retirement benefits are payable at normal, early or delayed retirement. Retirement benefits are also payable upon termination and in the event of death or disability.

Health Insurance:

County employees have a choice of two medical insurance plans, an In-Network (HMO) Plan or a High Deductible medical plan with a Health Care Savings Account, to provide coverage for medical and surgical expenses, hospital and emergency care expenses, mental health expenses and prescription drugs. The County and participants share in the cost of the health insurance with the employee having the benefit of pre tax contribution deductions. Medical insurance goes into effect on the first day of active employment.

Dental Insurance:

Employees may select coverage from one of three dental plan options, ranging from a PPO plan to a dental HMO plan. Coverage includes preventive care, fillings, crowns, bridges and dentures, and the cost of dental insurance is shared by both the County and the employee. Dental insurance goes into effect on the first day of the month that follows the eligible employees completion of 30 days of active employment

NOTE: Employees working 75% or greater of a 35 or 40 hour position are eligible for health & dental insurance.

Flexible Spending Accounts:

The Flex Spending plan allows employees to pay health and day care expenses with pre-tax dollars. Employees may set aside part of their salary in a special account that can be used throughout the year to reimburse themselves for out-of-pocket medical expenses. The maximum contribution is $3,400 per year for Health Care Spending and $7,500 for Dependent Care Spending (work-related day care expenses). Examples of expenses that can be reimbursed for Health Care Spending include, but are not limited to: deductibles, co-payments, dental fees, chiropractors services, and eyeglasses / contact lenses.

Life Insurance:

Employees are insured for 2 times their annual salary in case of death plus 2 times their annual salary for accidental death. Employees do not contribute to the premiums for this coverage. A Supplemental Life Insurance is also offered to regular County employees. The plan allows employees to purchase individually owned term life insurance for themselves, their spouse, and their dependents.

Savings Plan - Deferred Compensation:

The County offers a Section 457 Plan. Deferred compensation plans allow participants to save for retirement in either a pre tax or post tax (Roth) investment account. Contributions are invested at the employees direction into one or more of the variety of investment options offered by the plan. Changes may be made to the contribution levels, investment options, etc. at any time. Contribution maximums are set each year by the IRS.

Educational Reimbursement Program:

County employees who have successfully passed their probationary period may apply for education reimbursement for courses that can improve or develop an employees capabilities related to their current job or for a promotional opportunity within Frederick County Government. The benefit also covers the costs of job-related non-credit courses. If the employee receives a grade of at least a C, or successfully passes a non-credit course, the County reimburses the employee 75% of the costs of tuition, fees and books. If an employee doesnt remain employed with Frederick County Government for two years after a class is taken, the benefit needs to be reimbursed to FCG.

Employee Assistance Program:

This confidential assessment, referral and counseling service is available at no cost to all employees who may need help with a personal or job-related issue or concern.

Leave

Annual Leave - Employees are eligible to use Annual Leave after their 6 month probationary period. Annual Leave accrues as follows: Years of service days per year

0 - 2 years 11 days

2 - 10 years 17 days

10 + years 24 days

Sick Leave - Employees will earn sick leave at a rate of 15 days per calendar year.

Sick Leave may also be used for illness of an employees child, dependent, spouse, parent or parent-in-law. There is no limit on the amount of sick leave accumulated. Unused Sick Leave may be used for additional credit in the pension plan at the time of retirement.

NOTE: Regular benefited part-time employees earn annual and sick leave on a pro-rated basis based on their actual number of hours worked biweekly up to their assigned number of regularly scheduled work hours.

Other available types of leave include, but are not limited to, Family Medical Leave, Bereavement, Jury, and Military.

Holidays:

The County observes 10 holidays every year and 11 are observed on years of General Elections.

For additional information on Frederick County Governments benefits package, please visit the Division of Human Resources website at www.FrederickCountyMD.gov.

All hires before January 1, 2012, will follow the all benefit and leave rules as described in the Personnel Rules amended October 3, 2013.

01

Your application, which includes any associated supplemental questions, must be complete at the time of submission and must clearly articulate the required work experience relevant to the position for which you are applying. The experience you indicate in your responses to the supplemental questions must also be described, in detail, on the Work History section of this application. Your application may be considered incomplete if vague descriptions of experience are included or if you cite experience in your supplemental question response that is not included on the Work History section of this application. When considering work history, 1 year of employment = 2,080 hours. If Human Resources staff is unable to confirm your related work experience based on the information submitted, or if you state "see resume" as your response, your application may not be considered further.

  • I have read and acknowledge the above instructions.

02

Which best describes your level of education?

  • Less than an Associates degree received
  • Associates degree received
  • Bachelors or higher degree received

03

If you have obtained a college degree, please list below the degree (s) field of study:

04

How many years of work experience in family support services, social work,or a related human services field do you have?

  • 3 or more years of experience
  • 2 years of experience
  • 1 year of experience
  • Less than 1 year of experience

05

Please provide details regarding that work history in the text area below. The work history details provided should include the employer or organization name, dates of employment/service and the duties you performed. NOTE: When considering work history, 1 year of employment = 2,080 hours. If Human Resources staff is unable to confirm your related work experience, based on the information submitted, you will not be considered further.

06

Do you have a valid driver's license?

  • Yes
  • No

07

Do you have experience providing case management, advocacy, mentoring, or supportive services to youth ages 16-24?

  • Yes
  • No

08

Please provide details regarding that work history in the text area below. The work history details provided should include the employer or organization name, dates of employment/service and the duties you performed. NOTE: When considering work history, 1 year of employment = 2,080 hours. If Human Resources staff is unable to confirm your related work experience, based on the information submitted, you will not receive the preference credit.

09

Do you have experience working with at-risk, underserved, or vulnerable youth populations?

  • Yes
  • No

10

Please provide details regarding that work history in the text area below. The work history details provided should include the employer or organization name, dates of employment/service and the duties you performed. NOTE: When considering work history, 1 year of employment = 2,080 hours. If Human Resources staff is unable to confirm your related work experience, based on the information submitted, you will not receive the preference credit.

11

Do you have bilingual language skills? Select all that apply:

  • Spanish
  • American Sign Language (ASL)
  • Other
  • No, I do not have bilingual language skills

12

If you selected other bilingual language skills above, please include details below.

Required Question

Employer Frederick County Government

Address 12 East Church Street

Frederick, Maryland, 21701

Phone 301-600-1070

Website http://www.FrederickCountymd.gov/jobs

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