Service Managers/ Shift Leaders

GYG Mexican Kitchen USA

Naperville, Illinois

JOB DETAILS
SKILLS
Communication Skills, Conflict Resolution, Customer Experience, English Language, Fast Food, Financial Reporting, Food Safety, Food and Beverage Industry, Hospitality and Tourism, Interpersonal Skills, People Management, Restaurant
LOCATION
Naperville, Illinois
POSTED
Today
Service Managers/ Shift Leaders

GYG Mission Statement 
GYG will dominate fast casual Mexican dining by always delivering remarkable food and service experiences.

About GYG
Guzman y Gomez (GYG) Mexican Kitchen are fast paced food and beverage restaurants that are focused on continually enhancing the guest experience through the prompt delivery of high quality Mexican products in a friendly and enjoyable restaurant environment. GYG remains committed to continually building on the strong company culture and employee experience by putting pride and passion into all we do, and respecting and developing all crew.

Purpose of Position
Shift Leaders are responsible for the efficient and effective management of employees and restaurant operations during specific trading periods. Shift leaders are to maintain a complete knowledge of GYG menu items, ingredient and procedures at all times in order to proactively and promptly deliver the highest level of customer experience.
 
Reporting to: General Manager 

 Essential Requirements & Behaviours:
  • Completed (or willingness to undertake) Food Safety Supervisor course
  • Completed (or willingness to undertake) Responsible Service of Alcohol course
  • Proven experience in a supervisory/management role in the restaurant/hospitality industry
  • Excellent interpersonal and communication skills
  • Good command of spoken and written English
  • Understanding of written operational and financial reports
  • Excellent people management and conflict resolution skills
  • Personable and approachable disposition

About the Company

G

GYG Mexican Kitchen USA