Service Managers

JSP Home Services

  • Kingston, New York
  • 30+ days ago

    Highlights

    The manager will supervise and coach their field technicians how to educate their customers in choosing service, financing options, and handling customer relations. The ideal candidate will be knowledgeable and open to the concept of menu pricing and will focus on providing exceptional customer service to every customer.

    Numbers & Facts

    LocationKingston, New York

    Description

    NO TRADE EXPERIENCE NECSSARY.  LEADERS ONLY APPLY. We are the market leaders and looking for our employees to grow in the future and move up the ladder. We are a very aggressive and growing company. With over 25 vehicles and over 40  Employees, we want only the best and very motivated.

    Why join our team?

    •     Plenty of advancement opportunitiesTraining for other trades
    •     New service vehicles and top grade stockNew phones and tablets
    •     Paid vacations AND birthdaysWe live by our core value "Great place to work -- All for one and one for all!"

      We are looking for motivated and professional Service Managers for our HVAC, Plumbing, and Electric divisions.  NO EXPERIENCE IN THE TRADES NECESSARY.  LEADERS ONLY APPLY. Service managers are responsible for supporting the service experts in their division while bringing all calls to effective resolution. The manager will supervise and coach their field technicians how to educate their customers in choosing service, financing options, and handling customer relations. The ideal candidate will be knowledgeable and open to the concept of menu pricing and will focus on providing exceptional customer service to every customer.  

      Requirements: 

    •     Must follow the outline of company policies and procedures.Communicate professionally and respectfully with customers, office staff, and coworkers.
    •     Be able to work in a fast paced environment and juggle multiple priorities.Must have strong customer service skills.
    •     Be able to remain calm while resolving customer complaints.Must have a working knowledge of general industry standards.
    •     Must have strong supervisory and computer skills.Typical work week is 8-10 hour workdays, Monday – Friday, with rotating Saturday shifts.

      Benefits:

    •     Medical InsuranceDental Insurance
    •     Vision InsuranceLife Insurance401k

      Come work with us and not for us. Only motivated people should apply

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