Come join our team! The Big Chill 30A is now hiring for a
ServiceManager. This is a great opportunity to join a dedicated, supportive leadership team while working on an exciting, mixed-use event property on 30A. We have multiple restaurant concepts on our property, including
DUOS All-American eats,
Local Smoke barbeque,
Tackle Box seafood kitchen,
Nectar coffee shop, and
Mile Marker 15 Mexican grill.
Major Areas of ResponsibilityOPERATIONS- Ability to train, develop and coach team members on established TBC processes across multiple outlets
- Supervise & lead daily FOH and BOH team member workflow
- Maintain expert knowledge of all menu items, specifications & standards for presentation
- Follow all established systems and procedures while providing feedback to team members
- Complete weekly and monthly FOH inventories with direct manager
- Process invoices via R365 and in-house accounting systems
- Place weekly orders through approved TBC vendors TEAM
- Effectively communicate with team members & management while offering operational support
- Recognize team member achievements
- Weekly Manpower planning
- Conduct interviews and give hiring recommendations SERVICE
- Report to scheduled shifts on time, in uniform and ready for the shift
- Communicate clearly and establish positive guest relations
- Excites guests by offering additional assistance, guidance & service
- Model organizational service goals, standards and policies
- Anticipate & recognize challenges and offer solutions
- Adapt to changes in business with efficiency and energy
- Display patience, empathy and respect for guests and team members
- Contribute to a family friendly atmosphere GENERAL QUALIFICATIONS
- Able to provide documentation as a legal citizen of the United States to work for any employer
- Able to read, write, speak and understand English
- Basic math skills
- Pass background check
- Complete Food Manager ServSafe training
- Complete TIPs training
- Able to operate technology systems (POS, Scheduling App, LMS, Inventory Control System, etc.)
- Able to stand or walk for extended periods of time, reach, stoop, bend and lift
- Able to work 50+ hours per week
THE BIG CHILL is a family-friendly entertainment complex located on historic 30A, nestled between Alys Beach and Seaside. Our venue hosts five restaurants, three bars, retail shops, an amphitheater for live music, and a 25’ LED Jumbotron for sports and movies. We are open year-round from 7am to 10pm. We provide a fun and lively gathering spot for families and friends to enjoy good food and positive vibes!