| Location | Sand Springs, OK |
The Service Manager oversees all service, repair, and field-support operations within a steel fabrication environment. This role manages technicians, coordinates workflow, and ensures safe, efficient operation of a fleet that may include cranes, trucks, fabrication equipment, and automotive assets. Strong computer skills, technical aptitude, and leadership ability are essential.
Lead, schedule, and supervise service technicians performing equipment repairs, maintenance, and on‑site support.
Manage a mixed fleet of cranes, trucks, fabrication machinery, and shop/field equipment; ensure proper inspections, repairs, and readiness.
Review service requests, assign work orders, and maintain accurate digital documentation, logs, and reports.
Troubleshoot mechanical, hydraulic, and fabrication-related issues; provide hands-on guidance to crews.
Coordinate with welding, fabrication, and engineering teams to resolve complex service needs.
Communicate with customers and internal teams regarding job status, timelines, and required approvals.
Maintain inventory of tools, consumables, and repair parts; assist with procurement and vendor coordination.
Enforce safety standards, OSHA compliance, and proper equipment operation procedures.
Train and mentor service staff to improve efficiency, technical skill, and safety awareness.
Experience in steel fabrication, industrial maintenance, or equipment/fleet management.
Strong mechanical knowledge of cranes, trucks, fabrication equipment, or automotive repair.
Computer‑savvy with the ability to manage digital work orders, service logs, and fleet tracking systems.
Proven leadership skills with the ability to manage technicians and coordinate multiple service projects.
Ability to read blueprints, fabrication drawings, and technical specifications.
Excellent communication, problem-solving, and customer service skills.
You should be proficient in:
Machines & technologies you'll use: