Service Manager

Kia of Old Saybrook

  • Middlefield, Connecticut
  • 30+ days ago

    Highlights

    M3S Auto Group is seeking an experienced and motivated Service Manager to lead our busy service department at a well-established new car dealership. Required to maintain the profitability of a department while controlling expenses and maintaining customer satisfaction.

    Numbers & Facts

    LocationMiddlefield, Connecticut

    Description

    M3S Auto Group is seeking an experienced and motivated Service Manager to lead our busy service department at a well-established new car dealership.

    WE OFFER:

    • Medical insurance options
    • Paid vacation time
    • Matching 401k

    RESPONSIBILITIES:

    • Required to maintain the profitability of a department while controlling expenses and maintaining customer satisfaction.
    • Required to understand and keep abreast of all federal, state and local regulations that affect their operations.
    • Interacting with and managing a staff of technicians, ensuring productivity
    • Leading our service management & reconditioning activities
    • Interacting with external vendors
    • Fulfilling all service activities needed to meet or exceed operating plan goals
    • Effective vehicle production and inventory control

    REQUIREMENTS:

    • Strong communication skills to deal with customers, employees and vendors.
    • At least  2 years of automotive management and automotive customer service experience
    • Experience with implementing structured business processes
    • A hard-working can-do attitude
    • Excellent interpersonal and management skills

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