Service Manager

Staffmark Group Llc

Pico Rivera, CA

JOB DETAILS
SALARY
SKILLS
Allen-Bradley, Analysis Skills, Artificial Intelligence (AI), Best Practices, Budget Management, Communication Skills, Customer Relations, Customer Support/Service, Develop and Maintain Customers, Electricity, Establish Priorities, Identify Issues, Industry Standards, Leadership, Lift/Move 30 Pounds, Lift/Move 40 Pounds, Maintain Compliance, Maintenance Services, Mentoring, Microsoft Office, Multitasking, On Site Support, Operations Management, Performance Analysis, Performance Metrics, Preventative Maintenance, Problem Solving Skills, Process Improvement, Programmable Logic Controller (PLC), Sales Support, Sales/Support Engineering (SE), SolidWorks, Staff Training, Team Building, Team Lead/Manager, Training/Teaching, Trend Analysis, Vendor/Supplier Relations, Welding, Willing to Travel
LOCATION
Pico Rivera, CA
POSTED
30+ days ago

Job Description:

Now hiring Service Manager

Location Pico Rivera, CA

Salary: $100,000.00 per year

Shift: 7 am - 4 pm, Mon- Fri

At Staffmark, you're not just filling a Service Manager position - you're becoming a valued part of a team that wants you to succeed.

Searching for a Service Manager job where your effort actually matters? We're building a team of reliable pros who keep operations moving, and we recognize the value you bring every shift.

When responsibility calls, you're ready to lead.

These are the qualifications that matter.

  • 5+ years of related service, field service, or industrial experience; Bachelor's degree in Engineering preferred

  • Strong leadership experience with the ability to train, mentor, and manage teams

  • Strong electrical and technical knowledge, including:

  • High and low voltage schematics

  • Industrial automation systems

  • PLC basics (Allen Bradley, Honeywell preferred)

  • Drives, temperature controllers, and P&ID loops

  • Gas burner systems

  • Hands-on field service and troubleshooting experience required

  • Experience with tools and systems such as SolidWorks (or similar), Microsoft Office 365, and welding

  • Strong analytical, problem-solving, and organizational skills

  • Excellent communication skills with customers, vendors, and internal teams

  • Ability to manage multiple priorities in a fast-paced environment

  • Experience with ISO 9001 procedures preferred

  • Ability to lift 30-40 lbs and perform physical tasks such as standing, climbing, and kneeling

  • Ability to access all areas of a facility

  • Willingness to travel up to 20%

Why This Job?

Our client offers a range of competitive benefits to keep their teams happy, healthy, and invested. An outstanding benefits package will be disclosed during the screening process or upon hire. This is a direct-hire position!

Responsibilities

  • Lead and manage service department operations, including staffing, scheduling, and performance oversight
  • Develop, implement, and monitor service plans, preventative maintenance programs, and service procedures
  • Coordinate and prioritize service requests, field service activities, and maintenance events
  • Troubleshoot and resolve service issues, providing on-site and remote technical support to customers
  • Build and maintain strong customer relationships, including onsite visits and support (travel up to 20%)
  • Supervise field installations, repairs, and service projects to ensure quality and efficiency
  • Prepare and analyze service reports, performance metrics, and operational trends
  • Manage service budgets, contracts, and vendor relationships
  • Support sales activities, including quoting, equipment testing, and identifying upgrade opportunities
  • Oversee warranty processes, including parts shipments, returns, and vendor repairs
  • Conduct testing (e.g., temperature uniformity) and ensure compliance with industry standards
  • Collaborate with engineering to identify and implement product and process improvements
  • Train staff, field engineers, and customers on equipment, systems, and best practices
  • Promote and maintain quality standards, including ISO 9001 compliance

Jobs You Can Count On

"They are so reliable at helping you find jobs." - Matthew, Staffmark Associate

Join a Team That Works for You

At Staffmark, we're more than just a staffing company-we're your career partner. As part of RGF Staffing and Recruit Group, an HR powerhouse behind big names like Indeed and Glassdoor, we've got the muscle and the know-how to get you where you want to go.

With more than half a century of experience and a track record of putting hundreds of thousands of people to work every year, we've got your back. Whether you're looking to level up, switch gears, or just get to work fast, we make it happen.

Join us and experience the advantage of working with a trusted name in recruiting-because your success is our success.

About Us

At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact.

Staffmark is an equal opportunity employer. All applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.

The base pay range listed reflects what we reasonably expect to offer for this role. Actual pay may vary based on location, experience, and performance. Depending on the position, benefits may include medical, dental, and vision coverage; retirement and savings plans; paid holidays and time off; supplemental insurance; and additional wellness or incentive programs.

About the Company

S

Staffmark Group Llc

We recognize that you have choices when it comes to staffing companies. What makes Staffmark different? We think it's our focus on two things: people and results. This focus has allowed Staffmark to create one of the top customer satisfaction programs in the staffing industry. Staffmark has earned Inavero’s Best of Staffing® Client Diamond Award after winning the Best of Staffing Client Award for the last seven years! Presented in partnership with CareerBuilder, Inavero’s Best of Staffing Client Diamond winners have proven to be industry leaders in service quality based completely on the ratings given to them by their clients. We are focused on matching jobs with people and people with jobs, so If you're looking for a job, we're looking for exceptional people, and we invite you to join us. If you're looking for exceptional talent, we invite you to put our team to work for you! Come see what it's like to work with a leader in the staffing industry.
COMPANY SIZE
2,500 to 4,999 employees
INDUSTRY
Staffing/Employment Agencies
EMPLOYEE BENEFITS
Life Insurance, 401K
FOUNDED
1970
WEBSITE
http://www.staffmark.com/home/