Conducting periodic appraisals of team members and identifying areas for improvement. Maintaining customer relationships and improving response and delivery times.
Numbers & Facts
Location
Ocala, FL
Job Type
Full-time
Description
Job description:
Developing and implementing service standards and procedures for the service department
Supervising all members of the service department
Maintaining customer relationships and improving response and delivery times
Updating service methods to improve overall efficiency
Resolving any service problems and customer complaints
Conducting periodic appraisals of team members and identifying areas for improvement
Creating and presenting regular reports to senior management
Instructing customers on equipment operation, care and maintenance
Inspecting rental equipment on return
Minimum 2 Years Dealership Service Manager Experience required.