Service Manager II

Lead the Standard. Elevate the Experience. Join Us as Our Next Service Manager!

What you will be doing:

We are seeking a Service Manager with a "Whatever It Takes" approach to join our team! In this full-time role, you will be responsible for ensuring that the physical aspects of this community meet both the company standards and applicable laws. As the Maintenance Supervisor, you will:

• Interview, hire and train new team members.
• Develop and lead a team of Maintenance Technicians through diagnosing problems and providing a resolution.
• Mentor and guide maintenance technicians to increase their overall knowledge base and skill set.
• Provide expert knowledge and troubleshooting in areas such as HVAC, electrical, plumbing, pool maintenance, carpentry, dry walling, exterior structure, and appliance repair.
• Be accountable for establishing and preparing a 24 hour on-call schedule for your team, and you must personally always be available in the event of snow and ice or other on-site emergencies;
• Partner with office staff to provide exceptional service and follow-up to our residents on any maintenance issues that may arise.
• Manage and organize inventory of all maintenance materials.
• Establish a preventive maintenance schedule, make ready schedule and general work order schedule for team.
• Regularly inspect community buildings, including vacant units.
• Planning, assigning and directing work of maintenance team.

What we'll expect from you:

• Active and valid driver's license and a personal vehicle.
• Live within a 30-minute commute of the properties.
• HVAC/EPA/CFC Certification preferred.
• One-year certificate, 5+ years of related experience, or equivalent education and experience.

Benefits of Employment:

• Pay Range: $75,000-$80,000 / yr.
• Up to 100% Rent Discount
• Property Staff Shared Renewal Commissions - paid monthly
• $300 Morgan Essentials - paid quarterly
• On-call Appreciation, $15/day for holding the on-call phone
• Employee referral payment program (up to $750)
• Education/Tuition Reimbursement Program
• Medical, Dental, and Vision benefits
• Life/AD&D Insurance
• Long- and short-term disability
• Retirement Plan - 401(k) Plan with company match
• Generous paid time off, including 10 holidays per year and sick leave
• Employee Assistance Program
• Additional employee discounts available!