| Location | Houston, TX |
Lead the Way! Join LUMA Residential as a Service Manager at Delray Apartments!
$1,000 Hiring Bonus on Your First Full Paycheck!
Starting Pay: $32.00 per hour
Exclusive Onsite Housing Perk: 50% Off Your Apartment Home!
Location: Delray Apartments 1715 Enclave Pkwy, Houston, TX 77077
Lead the Service Team. Take Ownership. Build Your Career with LUMA!
LUMA Residential is looking for an experienced, hands-on Apartment Service Manager to lead maintenance operations at Delray Apartments in Houston, Texas.
We're seeking a dependable, organized, and technically skilled leader who takes pride in maintaining a beautiful community, delivering exceptional resident service, and keeping maintenance operations running efficiently.
If you're a problem-solver who enjoys leading a team, staying ahead of maintenance needs, and using technology to work smarter, we want to meet you!
As a welcome to the LUMA family, you'll receive a $1,000 hiring bonus on your first full paycheck! Plus, if you choose to make Delray your home, you'll enjoy a 50% apartment rental discount, subject to company policy and availability!
Why You'll Love Working Here
As a Service Manager at LUMA Residential, you'll play an important leadership role in maintaining a community residents are proud to call home.
You'll have the opportunity to develop your team, oversee maintenance operations, and preserve the community's physical assets while delivering exceptional resident service.
You'll enjoy:
Competitive Pay: Starting at $32.00 per hour.
$1,000 Hiring Bonus: Paid on your first full paycheck.
50% Onsite Apartment Discount: Enjoy a 50% rental discount when choosing to live onsite at Delray, subject to company policy and availability.
Leadership Opportunities: Lead, train, and develop your maintenance team.
Professional Growth: Continue building your career with a company that invests in its people.
Meaningful Work: Make a positive difference in the community and the lives of our residents.
What You'll Do
As our Service Manager, you'll bring the LUMA Playbook to life by:
Leading Your Team: Supervise, train, support, and hold maintenance team members accountable for quality workmanship, productivity, and professional service.
Overseeing Daily Maintenance Operations: Prioritize service requests, troubleshoot maintenance issues, and ensure work orders are completed accurately and within company standards.
Managing Make-Readies: Coordinate apartment turns, repairs, inspections, and scheduling to ensure vacant homes are ready for new residents on time.
Protecting Our Community: Implement preventative maintenance programs, conduct routine property inspections, and proactively address repairs to preserve the community's physical assets.
Maintaining Pools & Equipment: Oversee pool maintenance, water chemistry, equipment operations, inspections, and applicable safety requirements.
Staying Organized & Accountable: Complete required daily, weekly, and monthly maintenance reports, track work orders, monitor inventory, and communicate progress and concerns to management.
Leveraging Technology: Utilize Yardi, digital maintenance systems, and AI-powered tools to improve efficiency, documentation, and communication.
Delivering Exceptional Service: Communicate professionally with residents, vendors, and management while maintaining a safe, attractive, and well-maintained community.
Responding When Needed: Participate in a rotating biweekly on-call schedule and respond promptly to maintenance emergencies.
Who You Are
You're an experienced, dependable maintenance professional with strong leadership skills, technical expertise, and a commitment to delivering outstanding resident service.
You take ownership of maintenance operations, lead by example, and understand the importance of preventative maintenance, organization, and team accountability.
Preferred Qualifications
Previous Service Manager or maintenance supervisory experience in multifamily housing.
Bilingual communication skills in English and Spanish.
Required Qualifications
Technical Skills & Certifications
EPA & HVAC Credentials: Valid EPA certification and appropriate HVAC certification or credentials required.
Multi-Family Experience: Proven hands-on apartment maintenance experience, including HVAC, plumbing, electrical troubleshooting, preventative maintenance, and general repairs.
Make-Ready Experience: Experience completing and managing apartment turns, including repairs, inspections, and scheduling.
Pool Certification: Current pool operator certification or ability to obtain certification within the company's required timeframe.
Tools & Equipment: Must own and maintain the necessary tools to perform maintenance duties.
Leadership & Organization
Leadership Experience: Ability to direct maintenance operations, motivate team members, manage priorities, and hold a team accountable for results.
Preventative Maintenance: Ability to develop and maintain maintenance schedules, identify potential issues, and help prevent costly repairs.
Asset Preservation: Commitment to protecting community assets through proactive maintenance, inspections, timely repairs, and cost-conscious decision-making.
Work Order Management: Ability to prioritize and track maintenance requests, meet deadlines, and maintain accurate documentation.
Reporting & Accountability: Must be highly organized and capable of completing required maintenance reports and communicating operational concerns.
Technology & Administrative Responsibilities
Yardi Experience: Previous experience using Yardi for work order management, maintenance tracking, and documentation required.
Technology Skills: Comfortable using computers, email, digital reporting systems, mobile applications, and AI-assisted technology.
Communication & Documentation: Ability to accurately document repairs, maintenance inspections, work orders, and make-ready progress.
Transportation & Availability
Must possess a valid driver's license and reliable transportation.
Must own and maintain a working cell phone for work-related communication.
Must participate in a rotating biweekly on-call schedule and respond promptly to after-hours maintenance emergencies.
Must be able to meet a 30-minute emergency response requirement for Delray Apartments while on call.
Communication & Professionalism
Must be able to read, write, understand, and communicate effectively in English.
Ability to communicate professionally with residents, vendors, management, and fellow team members.
Commitment to providing exceptional customer service, teamwork, and accountability.
Why Join LUMA?
At LUMA Residential, we don't just hire employees-webuild a team that feels like family. We believe your career should be rewarding, stable, and full of growth opportunities.
Here's what you can expect:
$1,000 Hiring Bonus: Paid on your first full paycheck.
Competitive Pay: Starting at $32.00 per hour.
50% Onsite Apartment Discount: Enjoy 50% off your apartment home when choosing to live onsite at Delray, subject to company policy and availability.
Comprehensive Benefits: Medical, dental, vision, and additional benefits to support your well-being.
401(k) Retirement Plan: Company matching to help you invest in your future.
Paid Time Off: Time to recharge and enjoy life outside of work.
Career Growth: Opportunities for continued learning, professional development, and advancement.
Strong Company Culture: A supportive, team-focused environment built on professionalism, respect, accountability, and teamwork.
What Sets LUMA Apart
At LUMA, we live by our Playbook-a commitment to professionalism, teamwork, and continuous improvement.
Our Purpose is to Elevate the Quality of Life for Everyone within the Communities We Serve.
Our Mission is to Deliver an Edge at Every Stage of the Employee, Resident, Investor, and Property Life Cycle.
We're also proud of the recognition our team has earned:
2026 NAA Top Employer
2025 Energage Top Workplace
2025 AAGD Sapphire Award - Owner/Management Company of the Year
Apply Today!
Are you an experienced Service Manager who believes in taking ownership, leading by example, and providing outstanding resident service?
Join LUMA Residential at Delray Apartments in Houston and take the next step in your maintenance leadership career!
Apply today and enjoy a $1,000 hiring bonus, competitive pay, and the opportunity to save 50% on your apartment home when living onsite!
Become part of the LUMA Residential family!