Service Manager (Front of House) — TOURÉ by Fredo Opening Team | East Wichita | Immediate Start | Opening October 2026

About us:
TOURÉ by Fredo is a new upscale European and Mediterranean bistro opening this fall on 21st Street: oysters, wine, and bistro. Raw bar, champagne wall, curated wine list, patio dining, and a Sunday brunch built to be the best in the city.

The role:
We're hiring the leader of our dining room. The Service Manager owns the guest experience from the front door to the last pour: hiring and training the service team, setting the standard for upscale hospitality, and running the floor every service. This is a working manager role: you're on the floor, touching tables, reading the room, and building a service culture from night one.

Responsibilities:

• Hire, train, schedule, and lead servers, hosts, and support staff
• Run the floor during service: pacing, table touches, problem-solving in the moment
• Build and teach service standards: steps of service, menu and raw bar knowledge, wine service
• Own reservations, waitlist strategy, and large-party and private event bookings
• Handle guest recovery personally and turn problems into regulars
• Manage FOH labor and scheduling to the business
• Partner with the Chef on service flow, menu rollouts, and Sunday brunch
• Support bar operations and wine program execution
• Other duties as assigned

Qualifications:

• 2+ years managing front of house in a full-service restaurant; upscale or wine-driven dining strongly preferred
• Trainer at heart: you've built service teams, not just scheduled them
• Real wine and beverage knowledge, or the drive to lead that program
• Composed and visible under pressure; the busier it gets, the calmer you are
• Evening, weekend, and Sunday brunch availability
• Experience opening a restaurant a plus

What we offer:

• Competitive salary based on experience
• Performance path tied to the restaurant's growth
• A dining room that's yours to build, with a supportive owner
• Shift meals, dining discount
• The rare chance to open a room and set its standards from night one