Job Title: Service Shop Manager
Location: Laye’s Tire Service – Avon Park, FL
Reports To: Ownership Team
Job Type: Full-Time
About Us:
Laye’s Tire Service is a trusted name in Avon Park for honest, hometown auto repair and tire services. Our team is known for being friendly, knowledgeable, and dependable — and we take pride in treating customers like family. We're looking for a dedicated Service Shop Manager to lead our team and help continue the tradition of top-tier service that our community relies on.
Position Summary:
The Service Shop Manager is responsible for the daily operations of Laye’s Tire Service. From leading a team of technicians to providing exceptional customer service, this role ensures that every vehicle is serviced efficiently and every customer leaves satisfied. If you’re passionate about people, performance, and cars — and you're ready to grow with a well-respected local business — we’d love to meet you.
Responsibilities
- Manage a team of automotive service professionals to ensure a high level of vehicle service and customer satisfaction while maintaining profitability
- Ensure comprehensive vehicle inspections are performed in an accurate and timely manner
- Ensure repairs and maintenance tasks are safely & thoroughly completed in a timely manner
- Mentor employees on best practices for improving service, sales and customer service techniques
- Oversee day-to-day operations of the service department
- Manage the flow of service department paperwork, including work orders, inventory, invoices and maintenance records
Benefits
Competitive Pay – Pay will be based off of experience.
Work-Life Balance – Monday-Friday schedule (NO weekends!).
Comprehensive Benefits – Paid time off, paid holidays, dental, vision, life insurance, and a 401K match (after one year).
FREE Gym Membership – Stay active with a membership to Fitness 4 You.
Qualifications
- High school diploma or GED required, bachelor’s degree preferred
- Valid state-issued driver’s license and clean driving record are required
- Successful completion of a pre-employment drug and background screening
- At least two years of experience as an service writer or service advisor is required. Experience as an automotive service manager is preferred
- Deep understanding of automotive technology, automotive service technician job duties, and automotive repair services is required