Service Manager - Ag and Construction Equipment

Service Manager - Ag & Construction Equipment
We are seeking an experienced Service Manager specialized in Agricultural and Construction Equipment to join our dynamic team. The ideal candidate will bring over 5 years of experience in managing service operations and leading technical teams to ensure high-quality maintenance and repair services.
Key Responsibilities:

• Oversee daily service department operations to maximize efficiency and customer satisfaction.
• Lead and mentor service technicians, ensuring adherence to safety and quality standards.
• Manage scheduling, work orders, and service contracts related to agricultural and construction machinery.
• Collaborate with sales and parts departments to streamline workflows and enhance service delivery.
• Maintain strong relationships with clients by addressing their service needs promptly and effectively.
• Monitor performance metrics and implement improvements to meet organizational goals.

Qualifications:

• Minimum of 5 years of service management experience in the agricultural and/or construction equipment industry.
• Strong leadership and team management skills.
• Excellent problem-solving and organizational abilities.
• Effective communication and customer service orientation.
• Knowledge of equipment repair processes, diagnostics, and safety protocols.
• Proficiency with service management software is a plus.

Compensation:
Competitive salary range of $80,000 - $95,000 annually, commensurate with experience.
If you have a passion for leading service teams and delivering exceptional support in the ag and construction equipment sectors, contact Sheri Reese, Director of AG & HE,  (314)757-6215 | sreese@t3recruiters.com