Service Manager - Ag & Construction Equipment
We are seeking an experienced
Service Manager specialized in Agricultural and Construction Equipment to join our dynamic team. The ideal candidate will bring over
5 years of experience in managing service operations and leading technical teams to ensure high-quality maintenance and repair services.
Key Responsibilities:
- Oversee daily service department operations to maximize efficiency and customer satisfaction.
- Lead and mentor service technicians, ensuring adherence to safety and quality standards.
- Manage scheduling, work orders, and service contracts related to agricultural and construction machinery.
- Collaborate with sales and parts departments to streamline workflows and enhance service delivery.
- Maintain strong relationships with clients by addressing their service needs promptly and effectively.
- Monitor performance metrics and implement improvements to meet organizational goals.
Qualifications:
- Minimum of 5 years of service management experience in the agricultural and/or construction equipment industry.
- Strong leadership and team management skills.
- Excellent problem-solving and organizational abilities.
- Effective communication and customer service orientation.
- Knowledge of equipment repair processes, diagnostics, and safety protocols.
- Proficiency with service management software is a plus.
Compensation:
Competitive salary range of
$80,000 - $95,000 annually, commensurate with experience.
If you have a passion for leading service teams and delivering exceptional support in the ag and construction equipment sectors, contact Sheri Reese, Director of AG & HE, (314)757-6215 | sreese@t3recruiters.com