Join the team at Bell & Bell GMC as a Service Lane/Service Advisor Assistant in Little River, SC. In this role, you will support the Service Advisors by ensuring smooth communication between customers and the service department, helping to provide excellent customer service and maintain efficient workflow in the service lane.
Responsibilities
- Greet customers promptly and professionally as they arrive in the service lane.
- Assist Service Advisors in coordinating vehicle service appointments and managing schedules.
- Help collect and organize vehicle information, documents, and customer requests.
- Support communication between technicians and Service Advisors to keep customers informed.
- Maintain a clean and organized service lane area to ensure a positive customer experience.
- Perform administrative tasks such as filing, data entry, and managing service records.
- Assist with customer follow-ups and service reminders as needed.
Requirements
- Excellent communication and interpersonal skills.
- Ability to multitask and work in a fast-paced environment.
- Strong attention to detail and organizational skills.
- Previous experience in automotive service or customer service is a plus.
- Basic computer skills, including familiarity with service scheduling software.
- A professional and courteous demeanor.
Benefits
- Opportunities for professional growth and development.
- Supportive and team-oriented work environment.
- Employee discounts on vehicle purchases and services.
- Health and wellness benefits (details available upon request).
About the Company
Bell & Bell GMC is a trusted automotive dealer located in Little River, SC, committed to delivering exceptional service and quality vehicles to our customers. Known for our customer-first approach, we strive to provide a welcoming and professional environment for both our clients and employees. Join us and be part of a team that values integrity, teamwork, and excellence.