Service Express Attendant

Requires standing for extended periods, walking, pushing, lifting up to 75 pounds, bending and reaching, stooping, kneeling, or crouching. Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching.

Overview:

Opportunity: Service Express Valet Attendant

 

We are seeking a detail-oriented and highly organized Service Express Valet Attendant to join our team. As a Service Express Valet Attendant, you will be handling payment transactions as well as assisting customers.

 

Potential Career Path   

Guest Service Agent – Front Desk Supervisor 

 

Essential Job Functions

• Process customer payments accurately and effectively.
• Accommodate guest requests in an accurate and efficient manner.
• Coordinate group luggage requirements.
• Monitor and maintain cleanliness and working condition of departmental equipment/supplies.
• Ensure that pertinent information is documented in the log book daily.
• Load and unload luggage carts.
• Tag and store luggage.
• Provide an overview of guest room, hotel services and amenities. 
• Make deliveries to guest rooms.
• Maintain list/brochures of local attractions, transportation guides, churches, sports arenas, etc.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. 
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Position Requirements

• High School diploma preferred.
• Previous experience working in a related function in a hotel required.
• Work Environment and Context
• Work schedule varies and may include working on holidays, weekends and alternate shifts.
• Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching.

Work Environment and Context

• Work schedule varies and may include working on holidays and weekends.
• Requires standing for extended periods, walking, pushing, lifting up to 75 pounds, bending and reaching, stooping, kneeling, or crouching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It