Service Engineer

Job Title: Service Engineer

Job Description

The Service Engineer will travel to customer sites in Finland and Manitowoc to support the repair and servicing of cranes that are currently being produced. This role focuses on hands-on troubleshooting, electrical service, and field support to ensure that industrial lifting equipment operates safely and reliably.

Responsibilities

• Travel to crane production sites in Finland and Manitowoc to perform on-site service and repair work.
• Diagnose and troubleshoot issues on cranes and related industrial equipment using systematic problem-solving methods.
• Carry out electrical service tasks, including inspection, testing, and repair of wiring and electrical components.
• Support the repair and adjustment of cranes during and after the production process to ensure proper operation.
• Collaborate with on-site teams and other technical staff to identify root causes of equipment problems and implement effective solutions.
• Document service activities, findings, and repairs in a clear and organized manner.
• Follow established safety procedures and best practices while working around industrial equipment and electrical systems.
• Provide field service support as needed, adapting to changing priorities and schedules in a production environment.

Essential Skills

• Minimum 5 years of field service technician (FST) experience working with industrial equipment.
• Minimum 5 years of experience working around electrical wires and systems.
• Strong troubleshooting skills for diagnosing mechanical and electrical issues on industrial equipment.
• Hands-on field service experience, including on-site repairs and adjustments.
• Ability to perform electrical service work safely and accurately.
• Valid passport and willingness to travel internationally and domestically as required.

Additional Skills & Qualifications

• Experience servicing cranes or similar heavy industrial machinery.
• Ability to read and interpret technical documentation, such as wiring diagrams and equipment manuals.
• Strong communication skills to work effectively with production and service teams.
• Proactive, solution-oriented approach to resolving equipment issues in the field.

Work Environment

This role is primarily field-based and requires frequent travel to crane production facilities in Finland and Manitowoc, so a valid passport is necessary. The Service Engineer will work in active industrial and manufacturing environments, often in close proximity to heavy machinery and electrical systems. The work involves hands-on tasks, time on the production floor, and collaboration with technical and production personnel. The schedule may vary depending on service needs and project timelines, and the role requires comfort with working in a dynamic, equipment-intensive setting while following all safety and site requirements, including appropriate workwear and personal protective equipment as provided or required on-site.

Job Type & Location

This is a Contract to Hire position based out of New Berlin, WI.

Pay and Benefits

The pay range for this position is $50.00 - $65.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in New Berlin,WI.

Application Deadline

This position is anticipated to close on Jun 5, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.