Service Engineer

Service Engineer

Published 08.06.2026

Company : Safran Helicopter Engines Job field : Customer services and support Location : Grand Prairie , Texas , United States Contract type : Permanent Contract duration : Full-time Required degree : Bachelors Degree Required experience : More than 8 years Professional status : Professional, Engineer & Manager Salary range : $131,518 - $145,000 USD ITAR : ITAR Controlled position

# 2026-185676

Apply Apply with one click Any questions ?

Published 08.06.2026

Job Description

EMPLOYER EXTERNAL WEBSITE / CAREERS

Safran Helicopter Engines USA, Inc.

Service Engineer

Job Description:

Service Engineer positions offered by Safran Helicopter Engines USA, Inc. (Grand Prairie, Texas). Provide Technical Support to Field Representatives & Customers for Safran HE engines in service. Maintain visibility on Performance & Reliability of Safran HE engines in service. Deliver expert-level technical support to Field Representatives and customers through phone consultations, email correspondence, and on-site engagements, ensuring timely resolution of complex issues. Draft, validate, and authorize technical agreements under design office delegation, aligning with regulatory standards and engineering best practices. Lead root cause investigations for in-service incidents, producing comprehensive analytical reports that inform corrective actions and enhance operational safety. Drive continuous improvement in engine maintainability, initiating updates to maintenance procedures that optimize performance and reduce downtime. Analyze Health Monitoring data and engine parameters to troubleshoot engine fault codes/issues in-service and/or provide maintenance recommendations as required. Perform advanced data analysis on engine removals and reliability metrics to identify systemic trends, propose actionable solutions, and support fleet-wide reliability enhancements.

Job Requirements

Minimum Requirements:

• Requires a bachelors or foreign equivalent degree in Engineering, Aerospace Engineering, Mechanical Engineering, or a related field and 8 years of experience in aeronautical maintenance or engineering.
• Must have 8 years of experience in each of the following:
• Working in the field of Gas Turbine Engines and Helicopter Systems
• Analyzing complex engine parameters data to provide engineering recommendations
• Analyzing advanced data analysis on engine removals and reliability metrics to identify systemic trends
• Utilizing Microsoft Office including Outlook, Word, Excel, and PowerPoint; and
• Working with Power BI.
• Experience may be, but need not be, acquired concurrently.
• Position reports to Grand Prairie, TX office. Telecommuting permitted in accordance with company policy, but must live within commuting distance of stated office.
• Must be willing to travel domestically 15%.

The expected salary range for this position is between $131,518 - $145,000 USD. Actual compensation will be determined based on experience, education, and other factors permitted by law.

Company Information

Safran is an international high-technology group operating in the fields of aerospace (propulsion, equipment and interiors), space and defense. Its mission is to contribute sustainably to a safer world, where air transport becomes ever more environmentally friendly, comfortable and accessible. Present on every continent, the Group employs 110,000 people and generated €31.3 billion in revenue in 2025. Safran holds, either independently or through partnerships, leading global or European positions in its markets.

Safran was ranked second in the Aerospace & Defense sector in TIME magazines ""Worlds Best Companies 2025"" ranking.

Safran Helicopter Engines is the world leader in helicopter engines and the only manufacturer exclusively specialized in this market. Operating worldwide, the company employs 6,100 people, serves more than 2,500 customers across 155 countries, and has over 21,500 engines in service.

Locate your future workplace

2709 Forum Drive TX 75052

Grand Prairie

Texas United States

Copy Address

08.04.2026 Customer services and support

Customer Support Representative

Permanent

Grand Prairie, Texas

08.02.2026 Customer services and support

Customer Support & Services Manager

Permanent

Grand Prairie, Texas

08.02.2026 Customer services and support

Customer Success Leader

Permanent

Grand Prairie, Texas

See All

100,000

employees worldwide

27

Number of countries where Safran is located

35

business area families