Service Engineer

This role focuses on diagnosing, repairing, installing, and maintaining rack-mounted server infrastructure while ensuring high availability and customer satisfaction. We are seeking a hands-on Server Support Engineer with experience working on enterprise hardware within data center or customer environments.

Job Title: Data Center Server Support Engineer
Location: Denton, TX
Duration: 3+ Months

Job Summary
We are seeking a hands-on Server Support Engineer with experience working on enterprise hardware within data center or customer environments. This role focuses on diagnosing, repairing, installing, and maintaining rack-mounted server infrastructure while ensuring high availability and customer satisfaction.
Responsibilities

• Diagnose and resolve server hardware issues.
• Install, configure, and replace server components.
• Perform rack and stack activities within data centers.
• Troubleshoot storage, networking, and server hardware failures.
• Perform firmware and BIOS upgrades.
• Support hardware maintenance and preventive servicing.
• Document troubleshooting activities and resolutions.
• Work directly with customers and technical teams during service events.

Required Experience

• 3+ years supporting enterprise servers or data center infrastructure.
• Experience replacing hardware components such as CPUs, memory, storage, power supplies, RAID controllers, motherboards, and NICs.
• Strong server troubleshooting and diagnostic skills.
• Experience with rack-mounted server environments.
• Familiarity with Linux operating systems.
• Experience using remote server management tools such as iDRAC or similar platforms.

Preferred

• Dell server experience.
• Data center operations background.
• Hardware certifications.
• Exposure to GPU-based server environments.