Provide on-site support for Dell server and data center systems, ensuring rapid issue resolution and minimal downtime. Experience supporting servers or data center hardware in a field, enterprise, or customer-facing environment.
Numbers & Facts
Location
College Station, TX
Salary
$41.61 Per Hour
Description
Location: College Station, TX Duration: 4 Months Work Mode: On-Site
Responsibilities:
Provide on-site support for Dell server and data center systems, ensuring rapid issue resolution and minimal downtime
Perform hardware maintenance including server builds, swaps, component replacements, and firmware updates
Troubleshoot system issues across hardware, firmware, and operating systems, escalating when appropriate
Support both reactive and preventive maintenance following established procedures
Collaborate with internal teams and customers during service events to ensure clear communication and resolution
Document work performed and contribute to shared knowledge and best practices
Participate in on-call rotations and support extended coverage when needed
Requirements:
Experience supporting servers or data center hardware in a field, enterprise, or customer-facing environment
Hands-on skills with server components (CPU, memory, power supplies, GPUs, etc.)
Familiarity with Linux or similar operating systems
Strong troubleshooting and problem-solving abilities
Comfortable working independently on-site and communicating clearly with customers
Willingness to learn and support emerging technologies, including AI platforms
Minimum 3 years of experience in technical support, field service, or data center roles
Associate or bachelor’s degree in IT or related field (or equivalent experience)
Ability to lift up to 50 lbs, travel to customer sites, and support flexible/on-call schedules
U.S. citizenship required
Preferred Skills:
Dell or other vendor certifications are a plus
Experience with water cooling servers (desirable, not required)