Service Dispatcher

  • $14–$20 Per Hour
  • Full-time

Highlights

Join Wilson's Refrigeration & Air as a Service Dispatcher and become the central hub of a high-performing team at a trusted HVAC and refrigeration company that has proudly delivered exceptional customer service throughout the Midlands for nearly 40 years. You'll be responsible for scheduling service calls, dispatching technicians, communicating with customers, and ensuring jobs are completed efficiently.

Numbers & Facts

LocationPomaria, SC
Job TypeFull-time
Salary$14–$20 Per Hour

Description

Service DispatcherWe're looking for dispatchers in Pomaria, SC and Columbia, SC!Pay: $14 - $20 per hour, depending on experience Schedule: Monday - Friday, 8:00 am - 5:00 pm. 7:30 AM start may be required one or two days per week, with occasional overtime as needed.Join Wilson's Refrigeration & Air as a Service Dispatcher and become the central hub of a high-performing team at a trusted HVAC and refrigeration company that has proudly delivered exceptional customer service throughout the Midlands for nearly 40 years.What You'll DoAs a Service Dispatcher, you'll play a critical role in coordinating daily operations. You'll be responsible for scheduling service calls, dispatching technicians, communicating with customers, and ensuring jobs are completed efficiently. This position requires strong multitasking skills, clear communication, and the ability to adapt in a fast-paced environment.Why Join Wilson's Comfort Division?Career Stability and Growth: Join a well-established company where your role is essential to operations, with opportunities to grow as the company continues to expand.Team-Focused Environment: Work alongside a supportive team that values communication, collaboration, and doing the job right the first time.Make an Impact: Be the connection between our customers and technicians, directly contributing to a seamless service experience.What We OfferMedical insuranceDental and vision insurance available for purchase401(k) with a 3% company matchSix paid holidays annuallyLife insurance coverageShort-term and long-term disability plansTwo weeks of paid vacationRequired Qualifications:At least one year of dispatching or scheduling experience is preferredExperience working in the service industry is a plusStrong organizational and time management skillsExcellent communication and problem-solving abilitiesAbility to multitask and prioritize in a fast-paced environmentProficiency with computers and scheduling softwareTeam-oriented mindset with a customer-first attitudeCandidates will be required to pass a background check and drug test upon being given a conditional offer of employment.

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