Communication Skills, Customer Support/Service, Help Desk, Incident Management, Secret Clearance, ServiceNow
Service Desk Technicians (Tier I)
- 2+ years IT help desk/service desk experience
- Proficiency with ticketing systems (ServiceNow preferred)
- Strong customer service and communication skills
- Experience with incident triage and escalation procedures
- Secret clearance
?? This position is in anticipation of contract award and is contingent upon successful contract award. Applicants will be contacted regarding employment opportunities upon award notification.
B
Blue Rose Consulting Group, Inc.