Service Desk Personnel

Prospect Infosys Inc

Nashville, TN, TN
12 days ago

$23 Per Hour
Temporary
Contractor
Full-time

Highlights

p style="text-align:start">People/Customer Service skills required

Printer Administration and Troubleshooting
- Server Print Queue, and local Queues

Active Directory Management

- Able to navigate Different OUs

- Able to look up attributes

- Able to reset password and unlock accounts.

iOS Management, Support, and Deployment

- Setting up new phones/Ipads

- Resetting iTunes accounts

- Resetting network settings

- Backup/Restore device data

Video Conferencing

- Cisco WebEx

- MS Teams

- Cisco Presence video solutions

Network troubleshooting

- Internal vs external

- VPN

- LTE

- Wifi

Application Troubleshooting

- Account permission

- Compatibility settings

- Browser vs installed

Remote support

- MSRA

- RDP

- TEAMs

- Webex

Hardware Deployment

ServiceNow

- Ticket management

- Ticket assignment

Job Title: Service Desk Personnel

Rate $23/hr on W2 NO BENEFITS

Work Location: 312 Rosa Parks Avenue Nashville, TN 37243

Must be able to lift at least 50 pounds.

IT Call Center Experience preferred

- Able to handle call volume of up to 30 calls per day.

Numbers & Facts

Location	Nashville, TN, TN
Job Type	Temporary, Contractor, Full-time

Description

Job Title : Service Desk Personnel