Service Desk Analyst

TRIGYN TECHNOLOGIES, INC.

  • New York, NY
  • 1 day ago
  • $24–$25 Per Hour
  • Contractor

Highlights

Description: Service Desk Analyst provides technical support on software, hardware, network, and telephony issues for all staff. Analysts diagnose and resolve basic technology issues adhering to ITIL-based ITSM processes.

Numbers & Facts

LocationNew York, NY
Job TypeContractor
Salary$24–$25 Per Hour

Description

Trigyn's direct government client has an immediate need for Service Desk Analyst in Manhattan, NY.

 

Description:
Service Desk Analyst provides technical support on software, hardware, network, and telephony issues for all staff. Analysts diagnose and resolve basic technology issues adhering to ITIL-based ITSM processes.

Job Responsibilities

Daily Duties/Tasks

• Provide comprehensive IT technical support to user
• Maintain accurate call information in system
• Log, categorize and prioritize user tickets
• Escalate more complex customer technical issues.

 

NEW YORK CITY HOUSING AUTHORITY RESIDENTS STRONGLY ENCOURAGED TO APPLY.

 

For Immediate Response call 732-876-7626, or send your resume to RecruiterMJ@Trigyn.com

About Company

TRIGYN IS AN EQUAL OPPORTUNITY EMPLOYER

 

About Trigyn: Trigyn is an IT Services Company that has been in business for 30 years with more than 1,500 resources deployed today. Trigyn is ISO 9001:2015, ISO 27001:2013 (ISMS) and CMMI Level 5 Certified. Trigyn is an E-Verify® Employer.

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