Service Department Clerk

RGV Tire Pros

  • McAllen, Texas
  • 30+ days ago
  • $14–$18 Per Hour

Highlights

Compensation: $14.00 - $18.00 per hour Tire Pros is the nation's largest network with 600+ independent shops coast-to-coast, providing our customers with reliable automotive products and services for generations. Today, we are looking for individuals who share this same level of commitment and passion for giving customers top-quality service, who will go above and beyond to meet the customer's needs.

Numbers & Facts

LocationMcAllen, Texas
Salary$14–$18 Per Hour

Description

Benefits:
  • Competitive salary
  • Employee discounts
  • Flexible schedule
  • Opportunity for advancement
  • Training & development
Experience in creating repair orders for customers and communication with the service department. Responsibilities
  • Promptly meets and greets customers
  • Creates Repair Order Request (ROR) detailing service to be performed or merchandise to be sold
  • Obtains customer approval for service before delivering order to service personnel
  • Reviews completed repairs or services performed with customers and collects payment
  • Maintains cleanliness of showroom and re-stocks display as needed
  • Performs daily cash/sales procedures at close of business day
  • Complies with Company Quality Control Program, Company Safety Policy, OSHA and EPA regulations
Desired Qualifications
  • High School graduate or comparable vocational training
  • Knowledge of computerized sales and marketing software
  • Knowledge of auto/truck tire, lubrication and maintenance issues
  • Experience using Mitchell Repair, Activant, All-Data and vehicle service manuals to research and determine the resolution of malfunctions
  • Preferred Experience:
    • 2+ years experience in a retail environment, preferably auto/truck tire, lubrication and maintenance
    • 3+ years experience as a Service Advisor in an auto repair store, auto dealership or comparable professional environment.
    • Experience as a vehicle mechanic or lubrication technician
Compensation: $14.00 - $18.00 per hour

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Tire Pros Corporate.

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