Highlights
Experience in effective stakeholder management, dealing with multiple stakeholders at varied levels of the organization - subject matter experts, functional leads, departmental heads, executives. Management of BAU activities, changes and project work across global locations related to Rating Services and Corporate Services where applicable.
Numbers & Facts
| Location | New Jersey, NJ |
| Industry | Computer/IT Services |
| Company Size | 2,500 to 4,999 employees |
| Website | http://ness.com |
Description
Description
Gathering and understanding customer requirements/SLA's and communicating to Ratings Services owners in a regular interval
- Reporting Service quality through frequent dialogues and connect with and Ratings Technology and Business stakeholders through feedforward control
- Addressing escalations and improving the services through strategical initiatives
- Reviewing, planning, and communicating projects/services that may impact delivery of services to end users
- When necessary, assist in capturing right details and actions with proper closure of incidents / problem tasks
- Providing periodic major incident metrics reports to the stakeholders
- Experience in effective stakeholder management, dealing with multiple stakeholders at varied levels of the organization - subject matter experts, functional leads, departmental heads, executives
- Management of BAU activities, changes and project work across global locations related to Rating Services and Corporate Services where applicable.
. The goal would be to have SDM work collaboratively with internal stakeholders, customers, and our value stream leads.
About Company
My name is Yugendhar and I'm a member of the Ness Recruiting Team. Ness is a leading custom software development company, global provider of end-to-end IT services and solutions designed to help clients improve competitiveness and efficiency. Ness designs, builds, and integrates digital platforms and enterprise software that help organizations engage customers, differentiate their brands, and drive profitable growth. With over 3,000 employees, Ness maintains operations in 6 countries, and partners with numerous software and hardware vendors worldwide. For more information about Ness, visit www.ness.com.
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